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Mercedes-Benz of Columbia
Columbia, MO
998 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 998 reviews
November 06, 2020
Gregg did a great job handling my process. He was very responsive abd quick tj my requests in a sales world we live in demands it! responsive abd quick tj my requests in a sales world we live in demands it! More
by Lpetree10
Employees Worked With
November 06, 2020
5 Starts dealer and salesman, I had very good experience. No pressure at all, I was allowed to drive the car I want to home to do some research on pricing, car futures. This was a very smooth process from te No pressure at all, I was allowed to drive the car I want to home to do some research on pricing, car futures. This was a very smooth process from testing the car to the end of sale. More
by syd
November 06, 2020
Working with Chris and Danh was great. They both are very professional and made my purchase/lease and its financing very easy. They an asset to your dealership. Kind regards, SZ professional and made my purchase/lease and its financing very easy. They an asset to your dealership. Kind regards, SZ More
by Sourushe Zandvakili
November 06, 2020
What a great experience on Mercedes number 5. Best yet! Randy was so professional and responsive and had the deal done with one phone call. I couldn’t be happier with my choice and know where I yet! Randy was so professional and responsive and had the deal done with one phone call. I couldn’t be happier with my choice and know where I will be traveling when it’s time for the next new ride. Check him out and buy in Columbia. You won’t be disappointed. More
by CMO STL
November 06, 2020
I found my experience at Mercedes-Benz of Columbia quite disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left disappointing. When I bought the car, they really screwed me on the price. While they were "detailing" it, one of the workers at the dealership left the fuel door open which then broke off in the automatic carwash. The door still doesn't close correctly. I was then given a loaner which smelled like six hippies had just taken bong hits inside. So they gave me a second loaner. This car had the same problem, but I took it anyway because I was out of time. Driving at night a couple of weeks after my purchase, I realized the car didn't have the adaptive high beam assist which my sales guy said it did. And as the weather cooled down, I was disappointed to find out that my car doesn't have a heating steering wheel, which was also advertised. And all the interior rattles the car had when I test drove are still there, although they claimed to have fixed them. Overall it's an extremely disappointing experience. I wouldn't suggest anyone shop there. You will get taken. I won't go back. More
by JustinA
Employees Worked With
November 05, 2020
We had the most wonderful, professional salesman that we could ever have asked for. He was very timely, responsive, and customer focused. Excellent folow up as well. We will definitely being doing business could ever have asked for. He was very timely, responsive, and customer focused. Excellent folow up as well. We will definitely being doing business here again. More
by Tessbuchner
Employees Worked With
November 05, 2020
Love the car we bought this past May and Paula was great to work with! The dealership service and friendliness has exceeded expectations. All around a great experience! to work with! The dealership service and friendliness has exceeded expectations. All around a great experience! More
by kurt
Employees Worked With
Paula Chapman
November 05, 2020
The best experience I’ve ever had with a car dealership! Gregg was wonderful and so was Danh. The entire experience was seamless and everyone was honest. 10/10 definitely Recommend! Gregg was wonderful and so was Danh. The entire experience was seamless and everyone was honest. 10/10 definitely Recommend! More
by Ashtonkomo
November 05, 2020
My family and I couldn’t be happier with the service we received from Kofi at Mercedes-Benz of Columbia. He was very helpful and did a great job of getting us into the vehicle we wanted. We love being a pa received from Kofi at Mercedes-Benz of Columbia. He was very helpful and did a great job of getting us into the vehicle we wanted. We love being a part of the Mercedes-Benz family. More
by Jeremiah
November 04, 2020
Kofi was absolutely terrific. Extremely polite and attentive. His customer service was beyond exceptional. Our buying experience was very positive. The dealership very clean and comfortable. The Ic attentive. His customer service was beyond exceptional. Our buying experience was very positive. The dealership very clean and comfortable. The Icee machine was a nice touch. More
by gwblack
