Mercedes-Benz of Columbia

Update: Totally focused on their clients UPDATE : My GLS arrived today in BEAUTIFUL condition. Randy took so much pride in protecting the seats / floor / console etc. The experience ticked of UPDATE : My GLS arrived today in BEAUTIFUL condition. Randy took so much pride in protecting the seats / floor / console etc. The experience ticked off ALL of the positive boxes !!!! My new choice in MB purchase experiences is MB Columbia and Randy as a true professional that actually meets and exceeds expectations ! Thanks MB Columbia for "delivering" a premium product and premium customer experience !! Updated - 10/31/19 _______________ Outstanding dealership and personnel. Purchased a GLS from Randy Freeman and Danh . This deal is "in delivery phase" long distance (1000 miles) purchase in which I never drove , inspected , missed the new car smell - however the deal was executed over the phone and FedEx' ing paperwork ! Hard to explain how trustful I have remained in the store safeguarding my investment and doing all the "right" things to keep my anxiety to a bare minimum (note: did I mention this was through my hospital stay and now recovery period 🙏). To summarize: if this store can pull off major purchases remotely with this much finesse , imagine how local clients are treated 👍. Looking forward to my delivery of 2019 GLS450 More

Charles was very helpful and took great care of our needs Charles took his time to find the very car we where looking for. In the process he was very patient with us and explain all of the features on each ve Charles took his time to find the very car we where looking for. In the process he was very patient with us and explain all of the features on each vehicles. He also was very professional. I would highly recommend Charles and this dealership. More

Very friendly and helpful staff! My first time purchasing a car went very smoothly here! Charles was and has been a very helpful resources. He has remained in contact with me since my My first time purchasing a car went very smoothly here! Charles was and has been a very helpful resources. He has remained in contact with me since my purchase to make sure that everything is still going smoothly. More

First time Mercedes owner I just bought my first Mercedes from Zak Nichols. I had a very good experience with Zak and the dealership as a whole. I expect the service will be I just bought my first Mercedes from Zak Nichols. I had a very good experience with Zak and the dealership as a whole. I expect the service will be just as excellent and feel very confident above my purchase. More

Superb as always! I buy a few cars a year from David and Mercedes-Benz of Columbia. They always give me the best price and trade-in value! Thank you for always treating I buy a few cars a year from David and Mercedes-Benz of Columbia. They always give me the best price and trade-in value! Thank you for always treating me with the upmost respect. Keep up the good work! More

Excellent Customer Service I recently bought my fourth Mercedes from Mercedes of Columbia and I’m sure it’s not my last one! The service is honestly what keeps luring me back in I recently bought my fourth Mercedes from Mercedes of Columbia and I’m sure it’s not my last one! The service is honestly what keeps luring me back in! I have always been treated with respect and they are always friendly and professional. They know my name & always make me feel special! Chris has been my salesman each time. Call him, he is extremely knowledgeable and easy to work with. Never pressure! P.S. LOVE my car too! Lots of cool gadgets! More

Above and beyond! I had a great car buying experience. This was my first Mercedes purchase and Charles England went above and beyond to help me find the right vehicle! I had a great car buying experience. This was my first Mercedes purchase and Charles England went above and beyond to help me find the right vehicle! More

Have you ever felt cared for? Trust is a hard thing to have in a car dealer. The pressure to make a sale always seems to be roiling underneath every sales person I've ever dealt w Trust is a hard thing to have in a car dealer. The pressure to make a sale always seems to be roiling underneath every sales person I've ever dealt with, and as a result, creates an odd tension during the process. My experience with Charles England has provided me with a different narrative of what can occur during the sale. Mr England seemed genuinely interested in my needs over the sale. It was wonderfully refreshing to have someone care for what I wanted, not what they wanted to sell me. More

God's Angles My car was totaled in a 3 car accident. I met Charles England, Danh Do and the same day I had a car. Both men were the friendliest, easy going, people My car was totaled in a 3 car accident. I met Charles England, Danh Do and the same day I had a car. Both men were the friendliest, easy going, people that I had met while searching for a car. It was the best experience in buying a car that I have ever had. They were God sent to me and I will always think of them as God's Angles!!!!!!!!!!!!! More

couldn't ask for a better experience I found a used car online as I live 80 miles away from Columbia and called the dealership. Call was answered by Zac Nichols and after talking with him I found a used car online as I live 80 miles away from Columbia and called the dealership. Call was answered by Zac Nichols and after talking with him decided that the vehicle I was looking at was not for me. A while later Zac called me back and had found a different car they had and gave me a detailed description as well as valued my trade. We made the entire deal over the phone and the next day when I drove to meet him the car was EXACTLY as described. We couldn't be happier with our buying experience. More