Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Robert Connor
Robert Connor at Mercedes-Benz of Columbus

Robert Connor

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.6
11 Reviews
4.6

11 Reviews

Write a Review

11 Reviews of Robert Connor

May 15, 2026

Dealership Rating
Employee Rating

Friendly employees, clean environment. Not sure what else to say that would take up eleven more words.... nevermind, there it goes. More

by timm.ninety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Raul Navarro, Jason Goodroe

Report | Print
May 22, 2026

Mercedes-Benz of Columbus responded

Thank you for your thoughtful review! We're glad to hear you appreciated our friendly employees and clean environment. Your satisfaction is our priority, and we look forward to serving you again in the future!

April 30, 2026

Dealership Rating
Employee Rating

Service were good because of the ability to fix recommended things in a timely manner. I wanted my radio which is not working to be looked which i felt enough time wasn't put on it. More

by Aharris80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 01, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your feedback. We apologize for the inconvenience regarding the radio issue. We strive to provide excellent customer service and would like the opportunity to address your concern. Please reach out to our team so we can work towards a solution. Your satisfaction is important to us, and we appreciate your feedback to help us improve.

April 27, 2026

Dealership Rating
Employee Rating

Advisor very professional and friendly technician making video of the work being performed seen very knowledgeable in the work he was doing More

by Benmcot7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 01, 2026

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're pleased to hear that your advisor was professional and friendly, and that the technician demonstrated expertise through the video of the work being performed. We strive to provide transparent and knowledgeable service, and your comments affirm our efforts. We look forward to serving you again in the future!

April 14, 2026

Dealership Rating
Employee Rating

By far the best service experience ever. I can say that after twelve years of dealing with Mercedes-Benz of Columbus, we are still completely satisfied. More

by PSCUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Jason Goodroe

Report | Print
Apr 17, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your loyalty over the years and look forward to continuing to serve you.

April 14, 2026

Dealership Rating
Employee Rating

Awesome experience. I really like the communication before and after my service. Also thankful I was given a loaner car during process. More

by JEANETRIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 17, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that you appreciated the communication and the loaner car provided during your service. We strive to make every experience a great one and look forward to serving you again in the future!

April 13, 2026

Dealership Rating
Employee Rating

Amazing response…. amazing service and everyone so polite and proactive! The BEST dealership I’ve ever dealt with making sure needs are met. Thank you Mercedes of Colu More

by pameladobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Jason Goodroe , Matthew

Report | Print
Apr 17, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your kind words and look forward to continuing to serve you at Mercedes of Columbus.

April 10, 2026

Dealership Rating
Employee Rating

Having a ruptured heater hose is bad. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. More

by RICKSPITZMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Jason Goodroe

Report | Print
Apr 17, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us. We're glad to hear that our team at Mercedes-Benz of Columbus was able to assist you with shuttle service, a loaner vehicle, and a successful repair of your automobile. We appreciate your trust in us and look forward to serving you again in the future!

April 07, 2026

Dealership Rating
Employee Rating

I received the fast and efficient service that I always receive and trust when I have an emergency More

by kmearley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Report | Print
Apr 10, 2026

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're glad to hear that you consistently receive fast and efficient service, especially during emergencies. Your trust is important to us, and we look forward to continuing to meet your expectations in the future.

March 31, 2026

Dealership Rating
Employee Rating

I had a great experience getting my car serviced and will return for next service. More

by HILLPAM40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 06, 2026

Mercedes-Benz of Columbus responded

Thank you for the great feedback! We're delighted to hear that you had a great experience getting your car serviced. We look forward to welcoming you back for your next service!

March 31, 2026

Dealership Rating
Employee Rating

I give the service department a good review, the service manager Robert was amazing, he is a very knowledgeable and helpful person in explaining how the service is handled, Robert went beyond helping me out More

by Barbaraowens2020
Purchase Time
Recommend Dealer
Yes
Report | Print
Apr 06, 2026

Mercedes-Benz of Columbus responded

Thank you for the wonderful review! We're thrilled to hear that Robert provided exceptional service and went above and beyond to assist you with your vehicle. We appreciate your recommendation and look forward to serving you and other Mercedes-Benz owners in the future!

1
2

Dealership Inventory (171 Vehicles)

used 2026 Mercedes-Benz GLB 250 car, priced at $50,794
2026 Mercedes-Benz GLB 250
used
Polar White exterior
Automatic
Front-wheel Drive
$50,794
View Details
new 2026 Mercedes-Benz GLE 450 car, priced at $79,869
2026 Mercedes-Benz GLE 450
new
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
$79,869
View Details
new 2026 Mercedes-Benz GLC 300 car, priced at $58,464
2026 Mercedes-Benz GLC 300
new
Black exterior
Automatic
Rear-wheel Drive
$58,464
View Details
new 2026 Mercedes-Benz GLE 350 car, priced at $75,294
2026 Mercedes-Benz GLE 350
new
Polar White exterior
Automatic
All-wheel Drive
$75,294
View Details
new 2026 Mercedes-Benz GLE 450 car, priced at $81,994
2026 Mercedes-Benz GLE 450
new
Gray Metallic exterior
Automatic
All-wheel Drive
$81,994
View Details
used 2024 Chevrolet Tahoe car, priced at $49,690
2024 Chevrolet Tahoe
used
Black exterior
Automatic
Rear-wheel Drive
$49,690
View Details
View All Inventory