Robert Connor

Dropped off our E 450 for service this morning an had the absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had t absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had the pleasure of working with multiple folks n the service department. Robert was very accommodating, professional, and courteous during our encounter. I will continue to ask for Robert on each of our visits to the service department! Certainly an asset to your service team! More

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Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97 Verified Customer Verified Customer

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Very accommodating, courteous, knowledgeable, efficient. A most pleasant experience for a service department. Would highly recommend. A most pleasant experience for a service department. Would highly recommend. More

by johncolvard Verified Customer Verified Customer

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I was greeted and received notification about the work required. Was provided a vehicle so glad about that. required. Was provided a vehicle so glad about that. More

by gfmac812 Verified Customer Verified Customer

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The people are kind and thoughtful. They are timely. The physical plant was clean and neat. They are timely. The physical plant was clean and neat. More

by Gwendolynetheredge Verified Customer Verified Customer

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I recently had my vehicle serviced at Mercedes-Benz of Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, we Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, went to the gym for my workout, and returned to find everything completed and ready as promised. The entire team was professional, courteous, and efficient throughout the process. The service was completed thoroughly, and the communication was excellent. It’s refreshing to work with a dealership that values both customer convenience and quality service. I would highly recommend Mercedes-Benz of Columbus to anyone looking for a professional and customer-focused service experience. DonC More

by doncook1cav Verified Customer Verified Customer

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The Mercedes dealership is clean and tidy, but nothing extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and wa extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and water bottles. But at Mercedes there's only a single Keurig machine, tiny water bottles, but that’s about it. The service this time was not as good as before. More

by CHERRYHARVE Verified Customer Verified Customer

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The service department is spot on! Robert and the Service Manager worked diligently to get our car fixed before we left on vacation. There was continuous communication between them and Robert and the Service Manager worked diligently to get our car fixed before we left on vacation. There was continuous communication between them and us. More

by BWEBBRN Verified Customer Verified Customer

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Mercedes-Benz of Columbus is a top-notch customer-friendly and extremely credible dealership. They are service oriented and equally professional. customer-friendly and extremely credible dealership. They are service oriented and equally professional. More

by derric0 Verified Customer Verified Customer

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The dealership is convenient and the staff is professional and friendly. They could do better communicating, when jobs are complete and if you waiting for your car to be deliver, communicate the professional and friendly. They could do better communicating, when jobs are complete and if you waiting for your car to be deliver, communicate the timeline more effectively. More

by MARILYNWALKER43 Verified Customer Verified Customer

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