Robert Connor

Always outstanding! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! More

by AMYIVEY Verified Customer Verified Customer

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Was able to find an earlier appointment. Got my car back spotless with a good report. Also was pleased with the price! Got my car back spotless with a good report. Also was pleased with the price! More

by ecrawford799 Verified Customer Verified Customer

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The entire process, from making my appointment to picking up the finished vehicle, was professionally executed. I enjoyed getting the right amount of updates and a quick turnaround on the needed repairs. R up the finished vehicle, was professionally executed. I enjoyed getting the right amount of updates and a quick turnaround on the needed repairs. Robert communicated well and helped ensure that all repairs were completed on time. More

by FREDERICK.NEUBERT Verified Customer Verified Customer

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Dropped off our E 450 for service this morning an had the absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had t absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had the pleasure of working with multiple folks n the service department. Robert was very accommodating, professional, and courteous during our encounter. I will continue to ask for Robert on each of our visits to the service department! Certainly an asset to your service team! More

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Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97 Verified Customer Verified Customer

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Very accommodating, courteous, knowledgeable, efficient. A most pleasant experience for a service department. Would highly recommend. A most pleasant experience for a service department. Would highly recommend. More

by johncolvard Verified Customer Verified Customer

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I was greeted and received notification about the work required. Was provided a vehicle so glad about that. required. Was provided a vehicle so glad about that. More

by gfmac812 Verified Customer Verified Customer

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The people are kind and thoughtful. They are timely. The physical plant was clean and neat. They are timely. The physical plant was clean and neat. More

by Gwendolynetheredge Verified Customer Verified Customer

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I recently had my vehicle serviced at Mercedes-Benz of Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, we Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, went to the gym for my workout, and returned to find everything completed and ready as promised. The entire team was professional, courteous, and efficient throughout the process. The service was completed thoroughly, and the communication was excellent. It’s refreshing to work with a dealership that values both customer convenience and quality service. I would highly recommend Mercedes-Benz of Columbus to anyone looking for a professional and customer-focused service experience. DonC More

by doncook1cav Verified Customer Verified Customer

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The Mercedes dealership is clean and tidy, but nothing extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and wa extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and water bottles. But at Mercedes there's only a single Keurig machine, tiny water bottles, but that’s about it. The service this time was not as good as before. More

by CHERRYHARVE Verified Customer Verified Customer

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