Back

Mercedes-Benz of Columbus

Columbus, GA

4.8
1,586 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,586 reviews

June 01, 2020

It is not on Par with the hospitality and service you'd get from a better progressive benz dealership in major areas, you will experience the positive difference at other dealerships. Employees need to be More

by Unlessyouwantbob
Recommend Dealer
No
Employees Worked With
Bob Blauvelt
Jun 11, 2020 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to provide us with this feedback. Mercedes-Benz of Columbus is dedicated to providing top notch customer service. We would like to discuss this further with you. Please do not hesitate to contact or General Manager, Richard Joyner, at your convenience. Again, thank you for taking the time to write this review. We look forward to hearing from you.

May 27, 2020

Everything was outstanding from start to finish. I will definitely love to visit your dealership again for service or sales. Great service team at Columbus Mercedes More

by collinseldred
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We are thrilled that we exceeded your expectation. Please give us a call at 706-256-6100 if you need anything!

May 22, 2020

Efficient service! For those of you who are worried about the virus - Mercedes provided hand sanitizer and gloves if needed and all employees wore masks! My service toda More

by pfeifferp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 28, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. The safety of our customers is our top priority. We appreciate your business. Safe travels!

May 22, 2020

Sales person was very knowledgeable and professional. Malcolm was polite and helpful as well as patient. He was very helpful during the test drive. He answered all of our questions. We enjoyed the experi More

by SALLIEC1
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your experience at Mercedes-Benz of Columbus. We look forward to your next visit and wish you safe travels in your Mercedes-Benz.

May 21, 2020

Awesome! Everyone that I had dealings with were so professional and pleasant. I love the look and smooth ride of my new SUV. I recommend MOC to everyone ou More

by nlsykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick McCloud, I believe is the best delivery person out there. He really knows what he is doing and he made sure that I understood everything I was signing. Thank you Mr. McCloud., Angie Braid
May 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We aim for an exceptional experience each and every time. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns.

May 21, 2020

Excellent Service We have several Mercedes. A few old classics and newer models as well. The Service Department always does a great job. Our last purchase was a 2018 SU More

by largemanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
May 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We appreciate your business and we hope to see you again soon. Safe travels!

May 20, 2020

Tire Problem I had a tire problem on fri the 15 of may, I did not get my car back until tues the 19th of may and it cost me $388.51 . we are in the market for a n More

by RICH540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry McIntyre, Jerry McIntyre
May 22, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We apologize for the time it took to get your tire. Unfortunately, we did not carry your tire and had to reach out to an outside vendor. We appreciate your patience and we appreciate your business. We look forward to seeing you next time.

May 18, 2020

Employees The service department staff at Mercedes-Benz of Columbus, Georgia, works in harmony and always go the extra mile or two for customer satisfaction. More

by Myrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all the above
May 19, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write a review. We aim to please each and every customer. We appreciate your business. Safe travels!

May 17, 2020

Malcolm deserves more than the allowable 5 stars. He was easy to work with, had excellent product knowledge and delivered the car to my mother in another state. There are several Mercedes dealerships closer More

by tstjulian
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We strive to satisfy our customers. Thanks for sharing your experience. Safe travels!

May 14, 2020

This dealership offers Exceptional Service. They were competent and courteous and were very respectful of the potential virus issues. My only concern was the disappointingly high cost of parts. More

by HRBYRD404
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 15, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback and we appreciate your business. We only use genuine Mercedes-Benz parts that keep your vehicle in its best shape. Please give us a call at706-256-6100 if you ever need anything.

...
117
...