Mercedes-Benz of Columbus

A+ service! I was initially afraid to take my vehicle to the dealership. But Phil Bono is the best service advisor that I've ever worked with. He's knowledge about the Mercedes Benz brand and went out of hi the dealership. But Phil Bono is the best service advisor that I've ever worked with. He's knowledge about the Mercedes Benz brand and went out of his way to make me feel comfortable that I wasn't having a repair that didn't absolutely need to be done. The cost of my repair while not cheap , was VERY reasonable! Thanks Phil . More

I want to commend service Advisor Phil Bono for excellent and impressive customer service. All questions answered-with patience. He is definitely an asset. Shout out to Nadie as well. Excellent !!!! and impressive customer service. All questions answered-with patience. He is definitely an asset. Shout out to Nadie as well. Excellent !!!! More

Online purchase I was pleasantly surprised how easy my online purchase was. Angela Braid was very knowledges and professional in helping me with this purchase. Having I was pleasantly surprised how easy my online purchase was. Angela Braid was very knowledges and professional in helping me with this purchase. Having only seen vehicle online, vehicle was as advertised. More

Easiest and most pleasant transaction I have ever had and during Covid-19 lockdown to boot. Totally recommend the dealership and Brittany, Debi and Rick. 5 🌟 during Covid-19 lockdown to boot. Totally recommend the dealership and Brittany, Debi and Rick. 5 🌟 More

Troy and his Service team has provided my wife and I with great service for the past 3 years. The quality of the service department keeps us buying Mercedes from Columbus great service for the past 3 years. The quality of the service department keeps us buying Mercedes from Columbus More

Timely and Efficient Couldn't ask for better service. Rene was extremely efficient and knowledgeable. He was especially compliant in maintaining COVID-19 protocols. Good m Couldn't ask for better service. Rene was extremely efficient and knowledgeable. He was especially compliant in maintaining COVID-19 protocols. Good man to have representing your dealership! More

Excellent Customer Service...My Salesman Rick Gilbert answered all my questions during my AMG G63 build from Austria to Columbus. I Highly recommend him for all your AMG needs answered all my questions during my AMG G63 build from Austria to Columbus. I Highly recommend him for all your AMG needs More

Mr bono was very respectful,and courtesy, he explained what was going to be done and reason,i would recommend him to any customer,make you want to come only to him for answers.thanks phil what was going to be done and reason,i would recommend him to any customer,make you want to come only to him for answers.thanks phil More

Phil Bono Big shout out to Phil Bono for going above and beyond in getting the A/C cooling again in the GLE350. It was a pleasant experience from start to fini Big shout out to Phil Bono for going above and beyond in getting the A/C cooling again in the GLE350. It was a pleasant experience from start to finish. More

Nice work in trying circumstances. Jerry McIntyre is a valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. More