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Mercedes-Benz of Columbus
Columbus, GA
1,614 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,614 reviews
April 16, 2020
Online purchase I was pleasantly surprised how easy my online purchase was. Angela Braid was very knowledges and professional in helping me with this purchase. Having I was pleasantly surprised how easy my online purchase was. Angela Braid was very knowledges and professional in helping me with this purchase. Having only seen vehicle online, vehicle was as advertised. More
by mackmo
April 15, 2020
Easiest and most pleasant transaction I have ever had and during Covid-19 lockdown to boot. Totally recommend the dealership and Brittany, Debi and Rick. 5 🌟 during Covid-19 lockdown to boot. Totally recommend the dealership and Brittany, Debi and Rick. 5 🌟 More
by JTBROYS
Verified CustomerApril 08, 2020
Troy and his Service team has provided my wife and I with great service for the past 3 years. The quality of the service department keeps us buying Mercedes from Columbus great service for the past 3 years. The quality of the service department keeps us buying Mercedes from Columbus More
by stacysevans008
April 07, 2020
Timely and Efficient Couldn't ask for better service. Rene was extremely efficient and knowledgeable. He was especially compliant in maintaining COVID-19 protocols. Good m Couldn't ask for better service. Rene was extremely efficient and knowledgeable. He was especially compliant in maintaining COVID-19 protocols. Good man to have representing your dealership! More
by psycopro
Employees Worked With
Rene (?) Service Call to Opelika
April 06, 2020
Excellent Customer Service...My Salesman Rick Gilbert answered all my questions during my AMG G63 build from Austria to Columbus. I Highly recommend him for all your AMG needs answered all my questions during my AMG G63 build from Austria to Columbus. I Highly recommend him for all your AMG needs More
by 2020 AMG G63 owner
April 04, 2020
Mr bono was very respectful,and courtesy, he explained what was going to be done and reason,i would recommend him to any customer,make you want to come only to him for answers.thanks phil what was going to be done and reason,i would recommend him to any customer,make you want to come only to him for answers.thanks phil More
by Wporter194
Employees Worked With
Phil Bono
April 04, 2020
Phil Bono Big shout out to Phil Bono for going above and beyond in getting the A/C cooling again in the GLE350. It was a pleasant experience from start to fini Big shout out to Phil Bono for going above and beyond in getting the A/C cooling again in the GLE350. It was a pleasant experience from start to finish. More
by todd
Employees Worked With
Troy Reed, Phil Bono
March 26, 2020
Nice work in trying circumstances. Jerry McIntyre is a valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. More
by Roddy
Employees Worked With
Jerry McIntyre
March 25, 2020
Time Worthy Thanks, for your professionalism and expedient service. I hope my next experience will be an equally great experience and service at Mercedes of Colum Thanks, for your professionalism and expedient service. I hope my next experience will be an equally great experience and service at Mercedes of Columbus Jim Hawkins More
by andreawrighthawkins
Employees Worked With
Ex-employee and still top salesman: Gary St. Louis, Duane Hall
