Mercedes-Benz of Columbus

Service is the best!!! Mercedes picked up my car for service at my home and brought it back when finished all serviced and clean!!! What could be better? I Love Mercedes!! Mercedes picked up my car for service at my home and brought it back when finished all serviced and clean!!! What could be better? I Love Mercedes!! More

Outstanding customer service Ronnie and the rest of the staff spent a significant amount of time helping me through all phases of the buying process. From helping me setting up m Ronnie and the rest of the staff spent a significant amount of time helping me through all phases of the buying process. From helping me setting up my Bluetooth to explaining all the features on the car. I would highly recommend to anyone looking for a new car to go visit everyone at the dealership. Vanessa Brock More

Very sloppy Brought my 2006 SL500 and 2012 S550 to the dealer for service about a few weeks apart for the usual service and maintenance. Both times, a few (2-3) l Brought my 2006 SL500 and 2012 S550 to the dealer for service about a few weeks apart for the usual service and maintenance. Both times, a few (2-3) lug nuts were missing and the radio on the SL 500 was not working. Find another dealer. The lip service may be good. The car service is sloppy. More

wonderful experience Mercedes of Columbus and Bob Blauvelt makes buying a car fun !! The entire process was easy,well thought out and has the customers experience in mind. Mercedes of Columbus and Bob Blauvelt makes buying a car fun !! The entire process was easy,well thought out and has the customers experience in mind. ALL automobile dealers should use Mercedes as an example of "customer first" WE are now a 2 Mercedes family and if we can we will recommend Mercedes of Columbus and Bob Blauvelt to everyone we can. Thank you for 2 wonderful experiences. Wes and Betsy Wadkins More

The staff was responsive to my needs and was knowledgeable. The staff was knowledgeable of the product and responding quickly to all our request. The vehicle was delivered as agreed upon and staff assisted in s The staff was knowledgeable of the product and responding quickly to all our request. The vehicle was delivered as agreed upon and staff assisted in setting up technology after purchase, such as the phone, Bluetooth. More

beginning to end My process began with the sales manager answering many questions I had regarding car shopping in Ga. We spent a few days emailing back and forth, and My process began with the sales manager answering many questions I had regarding car shopping in Ga. We spent a few days emailing back and forth, and I was provided helpful information. Ronnie from the sales team then spent time showing me several awesome cars, Purchasing the vehicle was easy and fast. More

Excellent service. I live out of state but found the car I wanted at this dealership. Ronnie made the purchasing process very easy and straight forward. service. I live out of state but found the car I wanted at this dealership. Ronnie made the purchasing process very easy and straight forward. More

Best experience ever! I’ve made many vehicle purchases and this has been by far the best experience. I’ve never had such an easy transaction. There was no run around. I put I’ve made many vehicle purchases and this has been by far the best experience. I’ve never had such an easy transaction. There was no run around. I put in my application, Gary called let me know he was working on it. He called me when he had some information for me. I came right in with my paperwork, looked at the truck, test drove, signed, and was out the door. Everything was explained into detail!!! I could not thank this company enough! Gary you are the best salesman I’ve ever delt with, Duane was very professional, and Debi was the sweetest woman I’ve ever encountered in this business. i will definitely refer anyone to you all!! Usually this process is dragged out and takes all day long. This was all around Amazing!! Thank you! More

Smooth and Pleasant My experience at this dealership was absolutely amazing. I knew what I wanted, I knew how much I wanted to spend and they made it happen! I couldn’t a My experience at this dealership was absolutely amazing. I knew what I wanted, I knew how much I wanted to spend and they made it happen! I couldn’t ask for anything better. The process was smooth, the people are very friendly and they add to the reason on why I stay with Mercedes Benz. More

Was NOT informed of a few important things! First I will say I love my new car and enjoy driving it. My complaint is that 2 months ago I had gone shopping and when I tried to start my car, nothi First I will say I love my new car and enjoy driving it. My complaint is that 2 months ago I had gone shopping and when I tried to start my car, nothing. Today I was running errands and was totally locked out of my car. I want to bring this to your attention because both times if the salesman had gone over these things with me it would not have been a problem. No one told me if you car won’t start using the start button, just remove button and turn it on with the key. Today I was locked out of my car and AGAIN had someone told me how to remove the key from the key fob it would have been an easy fix. Just very frustrating and if someone had just taken the time to go over these things with me it could have made my day a lot better!!!!! More