Mercedes-Benz of Columbus

Excellent Customer Service Everyone was so friendly and helpful as soon as I walked in the door. I never felt pressured to buy and they were happy to answer any questions I had Everyone was so friendly and helpful as soon as I walked in the door. I never felt pressured to buy and they were happy to answer any questions I had about vehicles and financing. I was in need of a truck and needed to trade in my SUV. They helped meet all my needs in the transaction... everything went smooth and there was no hidden charges or unexpected expenses. They have my business going forward and I'll recommend them to friends and family. Josh exceeded my expectations with the purchase and trade-in. More

No regrets... New Benz Owner and Customer for life! New MB owner. I have owned my certified pre-owned 2015 MB C300 since last September and have absolutely loved every minute of it. I still smile when I New MB owner. I have owned my certified pre-owned 2015 MB C300 since last September and have absolutely loved every minute of it. I still smile when I get off work and I get to drive it home. Between the amazing assistance and service I receive from this dealership, I would highly recommend coming here to be introduced to the Mercedes-Benz experience. Customer service is definitely a priority with this dealership, and this company. Definitely one of the best decisions I've made, I really love my vehicle. Thank you MBOC! More

Fantastic costumer service and follow up! I had such a great experience buying my car here! We worked with Ronnie and Debi and they were both wonderful. We didn’t feel pressured into buying an I had such a great experience buying my car here! We worked with Ronnie and Debi and they were both wonderful. We didn’t feel pressured into buying anything and they were willing to bring the price down a little closer to what we could afford. We are so happy with our new car! More

Great Experience This was our first experience with this dealership, and we couldn't have been more pleased. Rick Gilbert was our Sales Advisor. We couldn't have ask f This was our first experience with this dealership, and we couldn't have been more pleased. Rick Gilbert was our Sales Advisor. We couldn't have ask for anyone more professional, informative or friendly than he was from our initial meeting to the close of the deal. He never made us feel rushed and took his time helping us learn all we could about the vehicle. It was a wonderful surprise to work with a dealership without any hassles and no surprises when it came time to close the deal. It took less than an hour to sign paperwork and drive off in our new vehicle, that is almost unheard of these days! Thanks to all of the wonderful staff at Mercedes Benz of Columbus More

Service On arrival I was greeted in a very professional manner and she was interested in what my needs were on this visit. Elizabeth Enix, was very helpful a On arrival I was greeted in a very professional manner and she was interested in what my needs were on this visit. Elizabeth Enix, was very helpful assisting me with pairing my phone. More

Had airbags replaced. Did excellent work on car, shuttle driver very courteous and friendly. Nate who heloed6me at pickup was also courteous and friendly. Other office staf Did excellent work on car, shuttle driver very courteous and friendly. Nate who heloed6me at pickup was also courteous and friendly. Other office staff was stiff and not very engaging. Could have been more friendlier. More

A satisfied customer I just bought a new Mercedes from this dealership. Friendly, professional staff, A fair deal without hassle, attention to detail, and no surprises. Ro I just bought a new Mercedes from this dealership. Friendly, professional staff, A fair deal without hassle, attention to detail, and no surprises. Ronnie and Debbie were great !! More

Thank you for your Assistance Great Customer Service! Approachable and very accommodating in assisting me with connecting my new cell phone to blue tube. Bryce carefully explain st Great Customer Service! Approachable and very accommodating in assisting me with connecting my new cell phone to blue tube. Bryce carefully explain step by step the exact details, so I understood it completely. He truly made my day, and he should be commended for his outstanding customer service. It is my pleasure to express my appreciation. Bryce should be the bench mark for exceeding customer service for Mercedes. More

Service.on starting vehicle I was very pleased as always with the friendly service received. Nate is always so helpful, even though I don't know much about cars. I was very pleased as always with the friendly service received. Nate is always so helpful, even though I don't know much about cars. More

Tire pressure check. Nate was very friendly and efficient. He greeted me at the door, asked how he could help. In just a few minutes, my car was ready. Nate was very friendly and efficient. He greeted me at the door, asked how he could help. In just a few minutes, my car was ready. More