Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,605 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,605 reviews
January 13, 2023
The staff is very kind and professional, they really care about the customers. I will recommend them to my family and friends. about the customers. I will recommend them to my family and friends. More
by DENNISLHUDSON001
Verified CustomerEmployees Worked With
January 10, 2023
This dealership addressed my concerns and resolved my issues within a timely manner, I’m extremely happy with the service. issues within a timely manner, I’m extremely happy with the service. More
by RODNEY.MALLORY47
Employees Worked With
December 30, 2022
Good friendly customer service and fast service. Lizzy and Rachelle are the best with all situations that arrive Lizzy and Rachelle are the best with all situations that arrive More
by jstanley101
December 29, 2022
Wonderful service. Picked up car at my house and delivered back the same day. All services completed. Thank you! Picked up car at my house and delivered back the same day. All services completed. Thank you! More
by rblackmon
Employees Worked With
December 23, 2022
Friendly staff however, charge outrageous prices for services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. Just shocked they don’t offer military discounts or anything off their services when they are over 700 bucks. More
by Christopher.a.wallace28
Employees Worked With
Other Employees :
RJ Campbell
December 22, 2022
The service center in Columbus has always been professional, and very knowledgeable over the years. They contact you if there is a change in the original service plan. The service department h professional, and very knowledgeable over the years. They contact you if there is a change in the original service plan. The service department has several technicians who have been there as long as long as I have been coming in for service or issues. More
by faye611
Employees Worked With
Other Employees :
RJ Campbell
December 21, 2022
They were excellent with their service. They made it an easy process for me to by car. They made it an easy process for me to by car. More
by flemmingr71
December 20, 2022
Poor customer service in service department did not do what I asked and gave me my car back with check engine light on snd no explanation as to why what I asked and gave me my car back with check engine light on snd no explanation as to why More
by Ajmom2304
December 19, 2022
It was a very professional environment. The entire staff was friendly and accommodating with my needs. The entire staff was friendly and accommodating with my needs. More
by marksanders82
Employees Worked With
