Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,602 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,602 reviews
November 11, 2022
I greatly appreciated the thoroughness and timeliness of the service provided during my scheduled appointment. the service provided during my scheduled appointment. More
by BABYGIRL3941
Verified CustomerEmployees Worked With
November 10, 2022
Rachelle took care of me from start to finish. She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same da She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same day I dropped it off. To her closing me out when I returned the loaner and getting me back on the road to Atlanta with my vehicle. More
by michael.patilloii
Employees Worked With
November 08, 2022
Excellent job we received from Malcolm, he went over and beyond assisting us with the purchased of our vehicle. A very dedicated and outstanding person. It was a pleasure doing business with the dealership beyond assisting us with the purchased of our vehicle. A very dedicated and outstanding person. It was a pleasure doing business with the dealership and with Malcolm. If we're ever in the market in the future for another vehicle, we would definitely like to do business with him again. More
by rpalmer77723
Employees Worked With
November 08, 2022
Lauren is always helpful . Car was clean. The wait was not long. Always a nice experience thus far Car was clean. The wait was not long. Always a nice experience thus far More
by akmccaden
Employees Worked With
November 05, 2022
I still have issues with the ABC. I have a new error message only when I turn left in the vehicle. It says the car is too low stop driving. I also have found that there are dents and I have a new error message only when I turn left in the vehicle. It says the car is too low stop driving. I also have found that there are dents and grease marks on the side liner where they had to take the car apart to work on the rear struts of the vehicle. I’m not satisfied with either of my two service appointments. More
by cassidycoker
November 04, 2022
Brung it for one thing got a 5k bill and didn’t even attempt to look for what the problem was. Long story short I took it to a tire shop to find out it was a bent rim attempt to look for what the problem was. Long story short I took it to a tire shop to find out it was a bent rim More
by Jermaniemerricks
Employees Worked With
Other Employees :
RJ Campbell
November 04, 2022
Thanks for picking up my car at my home. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. Great service. More
by HUGULEYGW
Employees Worked With
Other Employees :
RJ Campbell
October 31, 2022
The service department is always ready and happy to help with my car. The advisors greet us and have a lot of patience getting us ready! with my car. The advisors greet us and have a lot of patience getting us ready! More
by BYARBROUGH96
Employees Worked With
October 28, 2022
Rachelle is awesome! ! She helped me from start to finish. My SLK new has rotors and breaks that are safe. ! She helped me from start to finish. My SLK new has rotors and breaks that are safe. More
by jlwensell
Employees Worked With
