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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,708 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,708 reviews

January 15, 2026

Rachelle is a top nothch Mercedes performer. She is very knowledgeable of the business and a great asset to the Dealership! More

by sanksjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Farthing, Kailey Hood, Mike Barrington
Jan 23, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that Rachelle's expertise and service have made a positive impact. We appreciate you choosing us and look forward to the opportunity to help in the future!

January 13, 2026

Rachelle is a world class representative. She is knowledgeable, attentive and just an all around pleasant person. She responds to inquiries promptly and professionally! A true gem! More

by SMARTWORKERANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Rachelle has provided you with exceptional service. Her knowledge and attentiveness are truly valued, and we're glad she could assist you professionally. We appreciate your business and look forward to serving you again in the future!

January 09, 2026

Ms. Evelyn Tolbert provided 5 Star level Customer Advisor support during my recent vehicle purchase. Question's about the vehicle and buy process were answered clearly and timely. This is my second purchase More

by dbrown5282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarome Lakey, Kennedy McDonald
Jan 12, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing this wonderful review! We're delighted to hear about your exceptional experience with Ms. Evelyn Tolbert, Kennedy McDonald, and Zerome Lakey. It's fantastic to know that their 'Can Do' attitude and professionalism made a difference in your vehicle purchase. We are thrilled to have you as a returning customer and look forward to continuing to provide you with 5-star service in the future!

January 02, 2026

I just wanted to take a moment to express my sincere gratitude to Earnest J., my sales advisor, for making my recent auto purchase such a fantastic experience. From the moment I walked into the dealersh More

by atoomer59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarome Lakey
Jan 09, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this incredible review, atoomer59! We're thrilled to hear that Earnest J. made your car buying experience fantastic. His dedication to understanding your needs and ensuring your satisfaction truly sets him apart. We appreciate your kind words and recommendation, and we're delighted to be your preferred dealership. Thank you for choosing us, and we look forward to serving you again in the future!

January 02, 2026

The service and customer support are always great. Our questions are answered in a timely manner which allows us to make informed decisions about the vehicle maintenance and repairs. More

by Christydelucca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Mercedes-Benz of Columbus responded

Thank you for your positive feedback! We're glad to hear that our service and customer support have consistently met your expectations. Ensuring that your questions are answered promptly to help you make informed decisions about vehicle maintenance and repairs is our priority. We appreciate your trust in us and look forward to continuing to serve you!

December 31, 2025

Friendly informative sales people. Great follow through after the sale. No pressure during the sale process More

by malonwick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're thrilled to hear that our sales team provided you with a friendly and informative experience, along with excellent follow-through after the sale. It's great to know that you felt no pressure during the process, as we strive to make every customer's experience as comfortable and stress-free as possible.

December 31, 2025

The first/initial contact was friendly/responsive and very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car More

by hermanbarnes1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Rusell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Farthing
Jan 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that your initial contact with our team was friendly, responsive, and informative. It's our goal to provide knowledgeable and welcoming service to all our customers. We're thrilled to know that you're considering Mercedes Benz of Columbus for your next purchase and that we could be a part of such a special Christmas gift for your wife.

December 27, 2025

It was a clean, respectful dealership and the salesman was very nice and helped me through the whole process with no problem More

by louismacon938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Barrington
Jan 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're pleased to hear that you found our dealership to be clean and respectful. It's wonderful to know that our salesman provided you with a seamless and pleasant experience throughout the entire process. Your satisfaction is important to us, and we're glad we could assist you without any issues.

December 24, 2025

Dealer always has friendly staff and excellent service. It is a pleasure to work with them. More

by PLANE1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Mercedes-Benz of Columbus responded

Thank you for your kind words! We're delighted to hear that you consistently experience friendly staff and excellent service at our dealership. It's always a pleasure to work with valued customers like you. We look forward to serving you again in the future!

December 24, 2025

Xavier was a great sales man he went above and beyond for my deal I was extremely satisfied with this purchase !! More

by muhammad4496
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
Dec 26, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience! We're thrilled to hear that Xavier went above and beyond to assist you with your purchase. Your satisfaction is our top priority, and it's wonderful to know that Xavier made your experience exceptional. We appreciate your business and look forward to serving you again in the future!

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