Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,599 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,599 reviews
June 16, 2022
Very professional dealership. The maintenance department was clean and well organized. The staff is welcoming, polite with awesome customer service skills. The detailers are awe The maintenance department was clean and well organized. The staff is welcoming, polite with awesome customer service skills. The detailers are awesome made my car look and smell like new. I love getting my Mercedes serviced at Mercedes of Columbus Ga 👍🏾 More
by estan34
Verified CustomerEmployees Worked With
Other Employees :
De, RJ Campbell
June 16, 2022
I had to wait all of 4 hours to get a tire put on that i ordered from you all. I understand my appointment was at 1pm but i got there at 11:30am and I know it doesn't take that long to get something done. B ordered from you all. I understand my appointment was at 1pm but i got there at 11:30am and I know it doesn't take that long to get something done. But thanks for your service. More
by KATIECBODEN
Employees Worked With
Other Employees :
RJ Campbell
June 15, 2022
Very pleasant and professional Service Advisor. Lauren was great to work with. Very professional, and upbeat. Really seems to take pride in taking care of her customers and represents Mercedes Benz Lauren was great to work with. Very professional, and upbeat. Really seems to take pride in taking care of her customers and represents Mercedes Benz very well. More
by nhoward719
Employees Worked With
June 15, 2022
This is the third vehicle we have bought from Mercedes Benz of Columbus. We have never been disappointed in their service. I would highly recommend them. Benz of Columbus. We have never been disappointed in their service. I would highly recommend them. More
by BYRUM53
Employees Worked With
Bob Blauvelt
June 15, 2022
Everyone was very professional, caring and kind. They find the problem and take care it. They find the problem and take care it. More
by tonylcmil@bellsouth.net
Employees Worked With
June 15, 2022
Pleasant and professional staff. Easy to have car serviced. No surprises and everything is explained to you. Glad to have my car serviced there and highly recommend them Easy to have car serviced. No surprises and everything is explained to you. Glad to have my car serviced there and highly recommend them More
by SHACKELFORDAV
Employees Worked With
June 14, 2022
Our salesman was very nice and easy to work with! Would recommend him to anyone Would recommend him to anyone More
by JR57
Employees Worked With
June 14, 2022
Brought my car in to have my tires aligned. From the moment I walked into the door all service representatives were extremely polite. I decided to wait for my car and was given periodic updat From the moment I walked into the door all service representatives were extremely polite. I decided to wait for my car and was given periodic updates on the progress of the service. What I appreciate the most is fair pricing. They always clean and wash my car after any service. I drive all the way from Atlanta because I get better service. More
by DUBOSELINDA1
Employees Worked With
June 11, 2022
Thank you for your outstanding service. My service department repersentative done an outstanding job getting me taken care of. She desserves six stars. My service department repersentative done an outstanding job getting me taken care of. She desserves six stars. More
by sward2222
Employees Worked With
June 10, 2022
Always professional and efficient! Superior service department. The whole dealership is superior. Always a great experience! Superior service department. The whole dealership is superior. Always a great experience! More
by patsileo
Employees Worked With
