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Mercedes-Benz of Columbus
Columbus, GA
1,656 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,656 reviews
October 26, 2021
My service was scheduled a month out no loaner vehicle. I have a 2021 cle 350 it want completed so I’ll have to be inconvenienced without a car for a second time No wash have a 2021 cle 350 it want completed so I’ll have to be inconvenienced without a car for a second time No wash More
by CASSIECOBB86
Verified CustomerEmployees Worked With
October 23, 2021
The services was done in a timely manner. The staff were very helpful. Keep it up. very helpful. Keep it up. More
by PHPATEL2002
October 22, 2021
They were great and answered all my questions . They were all nice and also polite all nice and also polite More
by nashbarbaria
October 21, 2021
The service department is where this place keeps people coming back. My vehicle was completed in a timely manner and was clean when I got it back. The service shuttle driver, Jasmine, was extremely persona coming back. My vehicle was completed in a timely manner and was clean when I got it back. The service shuttle driver, Jasmine, was extremely personable and friendly. It was pleasant to talk with her. Most car dealership shuttle people are bland and focused on moving you like cattle. Jasmine focused on customer service and ensuring everyone got where they were going with a genuine attitude of service with a smile. She is a valuable member of the service team and this dealership. More
by Nate1
October 21, 2021
Lauren was fantastic! Very professional and courteous. I will definitely ask for her for future services! I will definitely ask for her for future services! More
by alisoncox
Employees Worked With
October 20, 2021
The service tech who helped me was the epitome of customer service and professionalism. His name is Renee and he was very knowledgeable and put me at ease with what was happening with my car. customer service and professionalism. His name is Renee and he was very knowledgeable and put me at ease with what was happening with my car. More
by CCLIFTON34
Employees Worked With
Renee (Service Tech)
October 19, 2021
The service team was very professional; they worked me into the schedule; dropped me off at home and picked me up and brought me back to get my car; I was called with an explanation and recommendations ab into the schedule; dropped me off at home and picked me up and brought me back to get my car; I was called with an explanation and recommendations about what my car needed to be repaired; the work was completed in a timely manner; excellent professional service. More
by rosalynshavers
Employees Worked With
October 15, 2021
Malcolm and the rest of the team at Mercedes has always been wonderful. Each and every experience with them have been professional. been wonderful. Each and every experience with them have been professional. More
by kayladsouthard
October 15, 2021
Great professional and friendly service. The wait time was minimum. An explanation of recommendations was shared with me. was minimum. An explanation of recommendations was shared with me. More
by GHY1214
October 13, 2021
I have been with the Mercedes Benz family for over twenty years and likes always they have provided excellent and professional services. Salesperson, service and parts all provide great service! years and likes always they have provided excellent and professional services. Salesperson, service and parts all provide great service! More
by EMITCHELL1948
Employees Worked With
