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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,586 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,586 reviews

January 28, 2021

Excellent service great people. You should not mandate people write 25 words because I almost closed the window because I didn't have 25 words. More

by bellison58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
Feb 01, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your kind words. We're glad you were satisfied with the level of service you received. It's our goal to keep our customers happy. We appreciate your business and hope to see you soon.

January 26, 2021

Exceptional service and staff are always courteous. I always feel comfortable with this dealership and knowing that any required maintenance and/or issues are resolved with the knowledge as recommended b More

by TennisGR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Jan 27, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your kind words. We're happy to hear that you're comfortable with our dealership. We want all of our customers to feel that way. We appreciate your business and hope to see you soon.

January 23, 2021

The easiest vehicle purchase I have ever made! From the test drive to closing the deal, the process was seamless. I worked directly with Angie who went out of her way to get the best deal for me and make w More

by Dezthacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
Jan 25, 2021 -

Mercedes-Benz of Columbus responded

Thanks for sharing your Mercedes-Benz of Columbus experience. We're glad that you were satisfied with your purchase and with the level of service you received. Give us a call at 706-256-6100 if you have any questions, comments, or concerns. We appreciate your business.

January 23, 2021

I always have amazing service when I bring my car in for routine visits. Everyone is extremely courteous and goes out of their way. I feel comfortable with my work done and leave my car without fear. It’s More

by PRINCESSJESSICA7711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Jan 25, 2021 -

Mercedes-Benz of Columbus responded

It pleasures us to know that you trust us 100%. We strive for an exceptional experience each and every time. If you need anything, give the dealership or Josh a call and we'll be there to help you. We appreciate your business!

January 22, 2021

Mr. Malcom receives the salesman of the year award in my option. He’s professional, courteous, very knowledgeable, patient, and the prime example of what it means to deliver excellent customer service which More

by tlyles1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your kind words. Malcolm surely makes sure he takes good care of his customers. We'll be sure to tell him to keep up the good work! If you need anything, please give us a call at 706-256-6100. Safe travels!

January 22, 2021

We received excellent service when we took our vehicle in for a service recall. Elizabeth greeted us with a smile, as soon as we arrived. The estimated wait time was a few minutes less than anticipated!!! More

by CHERRIEWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to share your experience in our Service Department. We definitely aim to please our customers! Give us a call at 706-256-6100 should you ever have any questions, comments, or concerns. Safe travels!

January 20, 2021

Great service, in and out in a timely manner. Service team very professional. High five to Jerry he was great. explained everything very well to me More

by Robert8921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jan 21, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're glad you were satisfied with the level of service you received. Please give us a call at 706-256-6100 if you need anything.

January 20, 2021

Very helpful and thorough! Thank you for your help in making this possible via long distance. Your service cooperation was superb, and the advance reservation was helpful. More

by rhondakaycanales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jan 21, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your review and your business. We definitely aim to please! Give us a call at 706-256-6100 should you ever need anything. Safe travels!

January 19, 2021

When I arrived I was met by a professional staff member that confirmed the service I was going to receive that day. Very very satisfied More

by pamo1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jan 20, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! We're glad you were satisfied with the level of service you received. We definitely aim to please. Give us a call at 706-256-6100 if you need anything. Safe travels!

January 18, 2021

Awesome was my experience. Will be doing business in the future. Evelyn was great and a pleasure to work with. I was in and out in 30 minutes More

by carlosjackson699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Mercedes-Benz of Columbus responded

We appreciate you taking the time to leave a review. We're committed to providing superior customer service no matter where you are. We appreciate your business and we hope you enjoy your vehicle. Safe travels!

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