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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,656 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,045 service reviews

January 02, 2026

The service and customer support are always great. Our questions are answered in a timely manner which allows us to make informed decisions about the vehicle maintenance and repairs. More

by Christydelucca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2025

It was a clean, respectful dealership and the salesman was very nice and helped me through the whole process with no problem More

by louismacon938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're pleased to hear that you found our dealership to be clean and respectful. It's wonderful to know that our salesman provided you with a seamless and pleasant experience throughout the entire process. Your satisfaction is important to us, and we're glad we could assist you without any issues.

December 24, 2025

Dealer always has friendly staff and excellent service. It is a pleasure to work with them. More

by PLANE1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Mercedes-Benz of Columbus responded

Thank you for your kind words! We're delighted to hear that you consistently experience friendly staff and excellent service at our dealership. It's always a pleasure to work with valued customers like you. We look forward to serving you again in the future!

December 17, 2025

Great service and I really appreciate the use of a loaner car. Haley is amazing. More

by theflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

December 15, 2025

After expressing some concerns about my last visit to the dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiv More

by rick.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailey Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience, Rick! We're glad to hear that Haly and Robert, along with our service department, exceeded your expectations and resolved your concerns. It's great to know that the warranty company covered the repairs and that your vehicle is now running smoothly. We appreciate your feedback and look forward to serving you again in the future. Safe travels!

December 15, 2025

It is always a pleasure to do business with this dealership. We will remain customers. More

by 71.WWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Mercedes-Benz of Columbus responded

Thank you for your continued support and loyalty! We are delighted to hear that you enjoy doing business with us and look forward to serving you for many more years to come. If there's anything else we can do for you, please don't hesitate to let us know!

November 25, 2025

Great service thank you, Great service thank you, Great service thank you, Great service thank you, More

by WARMSPIRIT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Mercedes-Benz of Columbus responded

Thank you! We are delighted to hear that you were pleased with the service at Mercedes-Benz of Columbus. We appreciate your support and look forward to seeing you again

November 14, 2025

Dominique is the man! Goes way above and beyond and I couldn’t be more grateful. Highly recommend More

by lbancer
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Dominique Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the fantastic review! We're thrilled to hear that Dominique went above and beyond to assist you. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to serving you again in the future!

November 07, 2025

The service is the best. The wait area is very nice and quiet! Always a pleasure to visit this dealer! They value my time and get me in and out very fast! More

by stevekay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

Mercedes-Benz of Columbus responded

"Thank you for your fantastic feedback! We're delighted to hear that you consider our service the best and appreciate our nice and quiet waiting area. We strive to value your time and ensure a fast and pleasant experience. It's always a pleasure to have you visit our dealership, and we look forward to serving you again soon!"

November 03, 2025

Always very professional and knowledgeable. Very friendly staff. This is my second purchase from this dealership. More

by patsileo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Mercedes-Benz of Columbus responded

Very friendly staff. This is my second purchase from this dealership.

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