Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,756 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,123 service reviews
July 30, 2026
Always outstanding! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! They keep me updated during the whole process, and even sent a video this time! Robert Connor and Haley McDonald are amazing at their jobs! More
by AMYIVEY
Verified Customer
July 30, 2026
Was able to find an earlier appointment. Got my car back spotless with a good report. Also was pleased with the price! Got my car back spotless with a good report. Also was pleased with the price! More
by ecrawford799
Employees Worked With
July 28, 2026
Without a doubt each time I visit this dealership I’m amazed at how friendly everyone seems. Rachelle is the most knowledgeable, honest, kindest person I’ve met. I always deal with her and I love her amazed at how friendly everyone seems. Rachelle is the most knowledgeable, honest, kindest person I’ve met. I always deal with her and I love her!!!! I will never drive any other car than a Mercedes. This dealership is the BEST!!!! More
by pammyx
Employees Worked With
Other Employees :
Earnest was who I purchased my car through.
July 28, 2026
The entire process, from making my appointment to picking up the finished vehicle, was professionally executed. I enjoyed getting the right amount of updates and a quick turnaround on the needed repairs. R up the finished vehicle, was professionally executed. I enjoyed getting the right amount of updates and a quick turnaround on the needed repairs. Robert communicated well and helped ensure that all repairs were completed on time. More
by FREDERICK.NEUBERT
Employees Worked With
July 23, 2026
Dropped off our E 450 for service this morning an had the absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had t absolute pleasure of working with Robert Conner for the first time. We have been longstanding customer of Columbus Mercedes over the years and had the pleasure of working with multiple folks n the service department. Robert was very accommodating, professional, and courteous during our encounter. I will continue to ask for Robert on each of our visits to the service department! Certainly an asset to your service team! More
by CURTTHOMPSON89
Employees Worked With
July 18, 2026
Excellent service and Very happy with the speed and quality of the work. You have all my wirk quality of the work. You have all my wirk More
by ronnygear
Employees Worked With
July 16, 2026
I had an excellent experience at this Mercedes dealership. Everyone was incredibly friendly, professional, and welcoming from start to finish. Jasmine, Haley, and Rachelle were especially kind, he dealership. Everyone was incredibly friendly, professional, and welcoming from start to finish. Jasmine, Haley, and Rachelle were especially kind, helpful, and went above and beyond to make the process smooth and stress-free. Their customer service and attention to detail truly made a difference. I highly recommend this dealership to anyone looking for a great car-buying experience! More
by Cody
July 15, 2026
Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More
by DJPORTER97
July 15, 2026
Customer Service is Top Notch! !! Always a Good Experience when I come here. Keep up The Good Work!! !! Always a Good Experience when I come here. Keep up The Good Work!! More
by Dee
July 15, 2026
Jose- was very professional and knew what the problems was and help resolve my car repair in a timely matter was and help resolve my car repair in a timely matter More
by harley653
Employees Worked With
