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Mercedes-Benz of Columbus
Columbus, GA
1,733 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,106 service reviews
July 05, 2026
Very accommodating, courteous, knowledgeable, efficient. A most pleasant experience for a service department. Would highly recommend. A most pleasant experience for a service department. Would highly recommend. More
by johncolvard
Verified Customer
July 04, 2026
Haley is a Lady of her word! Great person to work with and highly recommend her and her dealership! Great person to work with and highly recommend her and her dealership! More
by hulon.anderson
July 01, 2026
Like valet service pick up drop off. Thorough inspections and fix recommendations with timely updates Thorough inspections and fix recommendations with timely updates More
by MCBARNEC
Employees Worked With
June 30, 2026
I was greeted and received notification about the work required. Was provided a vehicle so glad about that. required. Was provided a vehicle so glad about that. More
by gfmac812
June 30, 2026
The experience was excellent and very professional! Mercedes-Benz Columbus has top-tier customer service! Mercedes-Benz Columbus has top-tier customer service! More
by jacksonjamesg
June 24, 2026
The experience was great and I’m pleased. I will be back in the future. I will be back in the future. More
by canetha80
June 19, 2026
The mechanics broke the embroil on my tire rim and the service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. More
by rcookj
Employees Worked With
June 19, 2026
The people are kind and thoughtful. They are timely. The physical plant was clean and neat. They are timely. The physical plant was clean and neat. More
by Gwendolynetheredge
June 18, 2026
Ms Pennington always greets me by name regardless of the amount of time that has passed between visits. She conducts herself in a professional manner and makes sure that repairs or servicing are done in a amount of time that has passed between visits. She conducts herself in a professional manner and makes sure that repairs or servicing are done in a timely manner. More
by ashley48
Employees Worked With
June 17, 2026
I appreciated the service provided by Ms. Pennington. Very professional and concerned about the customer understanding the entire process, related to servicing MB vehicle. Followed up on an e Pennington. Very professional and concerned about the customer understanding the entire process, related to servicing MB vehicle. Followed up on an explanation of needed services and when they are actually due. The Service Department did a good job with the service, to include the washing/cleaning of my vehicle. More
by User-84a20052f0
Employees Worked With
