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Mercedes-Benz of Columbus - Service Center
Columbus, GA
994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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994 Reviews of Mercedes-Benz of Columbus - Service Center
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December 05, 2022
She was so kind. She explained the cost in very detailed and I liked it. She explained the cost in very detailed and I liked it. More
by jine345
Verified CustomerEmployees Worked With
November 23, 2022
Good customer service. Took care of me from the time I called and from the time I picked up my car. Took care of me from the time I called and from the time I picked up my car. More
by jstanley101
Employees Worked With
November 19, 2022
They returned my car to me with no phone call. Thankfully I was home to receive the vehicle and the driver gave me the service report so I was able to see what they diagnosed. I still have the sam Thankfully I was home to receive the vehicle and the driver gave me the service report so I was able to see what they diagnosed. I still have the same intermittent error message that was there before they picked up the car. I will be going to a new service center. More
by cassidycoker
Employees Worked With
RJ Campbell
November 12, 2022
The service work went as expected-very Well. I have been consistently pleased with my car. I have been consistently pleased with my car. More
by annempeagler
Employees Worked With
Other Employees :
RJ Campbell
November 11, 2022
This was the best experience I have had with a service rep in the seven years I have dealt with the company. rep in the seven years I have dealt with the company. More
by capt.jon
Employees Worked With
November 11, 2022
I greatly appreciated the thoroughness and timeliness of the service provided during my scheduled appointment. the service provided during my scheduled appointment. More
by BABYGIRL3941
Employees Worked With
November 10, 2022
Rachelle took care of me from start to finish. She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same da She got me a loaner that I requested to get me back to Atlanta and called me to let me know when my vehicle was ready, which is was ready the same day I dropped it off. To her closing me out when I returned the loaner and getting me back on the road to Atlanta with my vehicle. More
by michael.patilloii
Employees Worked With
November 08, 2022
Lauren is always helpful . Car was clean. The wait was not long. Always a nice experience thus far Car was clean. The wait was not long. Always a nice experience thus far More
by akmccaden
Employees Worked With
November 05, 2022
I still have issues with the ABC. I have a new error message only when I turn left in the vehicle. It says the car is too low stop driving. I also have found that there are dents and I have a new error message only when I turn left in the vehicle. It says the car is too low stop driving. I also have found that there are dents and grease marks on the side liner where they had to take the car apart to work on the rear struts of the vehicle. I’m not satisfied with either of my two service appointments. More
by cassidycoker
November 04, 2022
Thanks for picking up my car at my home. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. That was extremely helpful. They also brought it back to my home. My husband was kept informed on the progress of the repairs. That was very helpful. Great service. More
by HUGULEYGW
Employees Worked With
Other Employees :
RJ Campbell
