Mercedes-Benz of Columbus - Service Center

Probably the worst experience with a dealership I have ever had, the service manager was awful. ever had, the service manager was awful. More

My car is driving so crazy, my tire pressure was on when I went and still was on when they finished never will I go back worst $609 I ever spent I feel like all they did was reset my service light I went and still was on when they finished never will I go back worst $609 I ever spent I feel like all they did was reset my service light More

Great work, I was not able to take my car to the dealer, so they came to me. I didn't have to wait to long the service man was very nice and I appreciate that. so they came to me. I didn't have to wait to long the service man was very nice and I appreciate that. More

Very pleased with service turnaround time and quality of work They’ve always done exactly what they said they would in the amount of time they said it would be work They’ve always done exactly what they said they would in the amount of time they said it would be More

Great dealership. I drive back 1 1/2 hours from where I live currently to have service done. The only negative is an appt is not when the service is done. It is just the time for you to drop the car off. live currently to have service done. The only negative is an appt is not when the service is done. It is just the time for you to drop the car off. My service did not start until 4 hours later. More

Ty Elizabeth for your professional and caring service. Thank you for always going the extra mile for me, as you are always and truly appreciated. Thank you for always going the extra mile for me, as you are always and truly appreciated. More

Recall work done on our Sprinter RV recently, great staff and service department. We also purchased an extended warranty. Each department was very professional and answered any questions or concerns we had. and service department. We also purchased an extended warranty. Each department was very professional and answered any questions or concerns we had. More

Disappointed that all of my request were not completed. I requested to fill my tires with air and reset the tire gauge and this was not completed. requested to fill my tires with air and reset the tire gauge and this was not completed. More

My car went in for an A5 service. It was return reading I was 3500 miles behind on on service. It was sent back and when it was brought back I was told the instrument panel was frozen and there was no one av was 3500 miles behind on on service. It was sent back and when it was brought back I was told the instrument panel was frozen and there was no one available to fix it and I was given an appointment for August 17…the technician wasn’t able to sync my phone Last, there was no manager available. If I can’t trust my dealership, who do I trust? More

Not please at all with the way I was treated lots of miscommunication was going to be stranded without my vehicle cause not enough money miscommunication was going to be stranded without my vehicle cause not enough money More