Mercedes-Benz of Columbus - Service Center

Amazing team that goes above and beyond to service a customer. The new building is beautiful. Sitting room is the best I have seen. Awesome! customer. The new building is beautiful. Sitting room is the best I have seen. Awesome! More

I just want to thank Ms. Elizabeth Enix for always being very kind, loyal and professional, she always goes over and beyond her call of duty to assist me, she has assisted me numerous times with smaller iss very kind, loyal and professional, she always goes over and beyond her call of duty to assist me, she has assisted me numerous times with smaller issues and answered questions, thank you Elizabeth for taking excellent care of my MB, you're very special and truly appreciated. More

Timely, professional service! My service was under warranty and was completed in less than the scheduled time that I had been quoted. The repair was timely. warranty and was completed in less than the scheduled time that I had been quoted. The repair was timely. More

I have been a customer of this business for quite a few years and they have always been exceptional in everything, service and sales. Always courteous and helpful. Could not ask for better service than the years and they have always been exceptional in everything, service and sales. Always courteous and helpful. Could not ask for better service than they provide. More

Mercedes national (USA) sent correspondence by mail to contact local dealer and schedule maintenance for airbag recall. Inquiry on update for a 7 year recall, (airbag system) Identified no documentation contact local dealer and schedule maintenance for airbag recall. Inquiry on update for a 7 year recall, (airbag system) Identified no documentation on file. Previous inquiries at local office, representatives stated information would be filed and parts ordered. The representative was courteous, but no information documented for file. Previous records of inquiries identifying concerns and recall updates could not be located. Anxiously awaiting call from dealership to schedule repair More

Tyler was very professional. All issues were addressed promptly and courteously. While I didn't choose to have the services offered at that time, I am able to plan judiciously. promptly and courteously. While I didn't choose to have the services offered at that time, I am able to plan judiciously. More

The team at MB of Columbus never fails to deliver exceptional service and results. The service team cares about my experience both as a customer and as a person. Highly recommend MB of Columbus. exceptional service and results. The service team cares about my experience both as a customer and as a person. Highly recommend MB of Columbus. More

WORK - What I can see, feel & hear sounds great (as always) TIME WILL TELL PRICE - As always MB ain't cheap to maintain - but been driving them since 1980 (300D) and worth the ride! always) TIME WILL TELL PRICE - As always MB ain't cheap to maintain - but been driving them since 1980 (300D) and worth the ride! More

Always great service, when it was determined the car could not be repaired in a timely manner the service department provided a new vehicle for use while my car was in for repairs. They were and have al could not be repaired in a timely manner the service department provided a new vehicle for use while my car was in for repairs. They were and have always been great. More

Love going and receiving service at Mercedes Service is Love going and receiving service at Mercedes Service is always excellent and everyone there treats customers w/ care and respect. My favorite place Love going and receiving service at Mercedes Service is always excellent and everyone there treats customers w/ care and respect. My favorite place ever for service! More