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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
July 11, 2021
Exceptional service provided by this dealership and outstanding customer service by Freddy Espinoza. He gives you exact details of the type of service the vehicle would need and constantly updates the outstanding customer service by Freddy Espinoza. He gives you exact details of the type of service the vehicle would need and constantly updates the customer. More
by dhael
Employees Worked With
July 10, 2021
Andrea was the best. Seamless all the way through. Will recommend her to anyone and the service agents at the welcome desk were awesome. Very pleased recommend her to anyone and the service agents at the welcome desk were awesome. Very pleased More
by lgonzalez
Employees Worked With
Andrea Alarcon
July 10, 2021
Stephanie helped me out she’s awesome the best customer service ever!! I would recommend anybody to go see her!! She’s super nice and very friendly and kind with her words she’s amazing!! service ever!! I would recommend anybody to go see her!! She’s super nice and very friendly and kind with her words she’s amazing!! More
by Renej1987
Employees Worked With
Stephanie Segovia
July 10, 2021
Hi is the best consultant ever Súper profesional,helpful Hi is the best consultant ever Súper profesional,helpful and nice Take care of customer service and call to keep informed in your vehicle Thank Hi is the best consultant ever Súper profesional,helpful and nice Take care of customer service and call to keep informed in your vehicle Thank you More
by daliavelando
Employees Worked With
Other Employees :
Edgar Portuondo, Mike Munoz, Guillermo Requena
July 10, 2021
Stephanie Segovia - is incredible to work with. She is knowledgeable & honest. Will definitely recommend my friends to get their Benz’s serviced with Stephanie & team! knowledgeable & honest. Will definitely recommend my friends to get their Benz’s serviced with Stephanie & team! More
by AP
Employees Worked With
Stephanie Segovia
July 10, 2021
I always personally ask for Byron , he takes his time and addresses the issues I have had . The vehicle drives better than ever. I will continue to bring all my vehicles to him because I feel its in good han addresses the issues I have had . The vehicle drives better than ever. I will continue to bring all my vehicles to him because I feel its in good hands. More
by Bob T
Employees Worked With
July 10, 2021
Overall the service counselor Tony was great as well as the loaner department. Service was done very quickly but the courtesy wash was lacking a bit. the loaner department. Service was done very quickly but the courtesy wash was lacking a bit. More
by ReyV
Employees Worked With
Tony Fuentes
July 10, 2021
I have been servicing my car at this dealer since I bought it three years ago. Everything has been perfect. Very professional, respectful and attentive people commenced by my agent Guillermo Requena. G bought it three years ago. Everything has been perfect. Very professional, respectful and attentive people commenced by my agent Guillermo Requena. Grateful for the service. More
by jipm1105
Employees Worked With
Guillermo Requena
July 10, 2021
We love Rosie!! she's always on top of everything and makes sure that we as customers are happy and well taken care of the service. makes sure that we as customers are happy and well taken care of the service. More
by Chiahui Ma
Employees Worked With
July 10, 2021
Great service writer, should be promoted to manager, always on top of the problems. Great communication with the customer at all times. Very humble and gentle always on top of the problems. Great communication with the customer at all times. Very humble and gentle More
by osielbikes
Employees Worked With
Stephanie Segovia
