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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

December 21, 2020

From driving in to driving out, it's the best service experienxe you will ever have. If they could clone Tony Fuentes, I would recommend it. Not simply because he is a terrific person, friendly,gracious, More

by Peskoemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Diez, Hector Brito, Rene Rodriguez, Tony Fuentes
Dec 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 21, 2020

The well-oiled machine took care of everything smoothly and without any hitches. Loaner was available on time. The staff was very friendly and helpful. More

by Benito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Benito! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

December 18, 2020

Jose is one of the nicest and most knowledgeable representatives in the service department. He always goes above and beyond to ensure his clients are satisfied and always takes care of them to the b More

by Alexander S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 18, 2020 -

Mercedes-Benz of Coral Gables responded

Alexander, thank you so much for the rave review of Jose, we think he is a great asset to our company as well! We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 17, 2020

Great Service , Professional , best of the best ! Thank Great Service , Professional , best of the best ! Thank you ! Jose has always provided great service throughout the years. He is simply amazing, I h More

by Mssvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your service experience with Jose at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 17, 2020

Tony Fuentes is exceptional takes care of every issue, every concern. Never pushy. The other team members from dropping off the vehicle to getting a loaner are magnificent. Courteous, friendly and alwa More

by Iforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Dec 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 16, 2020

Excellent service. We absolutely had an amazing experience with purchase of our first Mercedez Benz. Flo Grandi made it super easy no hazle deal. I was treated with respect and courtesy. Flo super More

by J.rubio41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Dec 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Flo and the team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

December 16, 2020

From the initial appointment, through the buying process, and even into the systems introduction and trouble shooting I felt guided by experts, and my goals became their goals. More

by ELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks so much for your very kind review. So happy our team made your purchasing and ownership experience special. Have a Happy and Safe holidays. Peter Warwar Sales & Brand Ambassador

December 16, 2020

Peter Warwar is outstanding. From the initial order to receipt of vehicle he has been very attentive. He is super knowledgeable and has a great sense of humor. I recommend him to anyone considering a Merc More

by rnorton2
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables.Congratulations on your new Vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

December 16, 2020

Absolutely amazing! Truly the definition of spectacular service, outstanding attention to detail, and more importantly, an honest salesperson/friend who treats his customers like gold. This is my 5th MB GW More

by spacepr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez
Dec 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

Dec 19, 2020 -

Mercedes-Benz of Coral Gables responded

Hi David , allow me to thank you again for the very kind review and I look forward to serving you and your family for years to come. All the very best to you and your family and a Very my Happy Holidays. Warm regards Peter Warwar

December 16, 2020

Jose has been taking care of my cars for many years. The customer experience with the service department has always been fantastic. I am thankful and grateful for Jose and the service team at Mercedes Benz More

by Gustavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here with Jose at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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