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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
September 04, 2019
Good but too much waiting time to get the car back Waited 2:30 to get my car serviced. One hour more than last year. It should have been faster . No more comments. Nothing else to say. Waited 2:30 to get my car serviced. One hour more than last year. It should have been faster . No more comments. Nothing else to say. More
by Manuel
Employees Worked With
I don’t remember the name
August 30, 2019
Was amazing The process was painless and every body was was great including finance and sales manager. Peter went above and beyond to facilitate everything which The process was painless and every body was was great including finance and sales manager. Peter went above and beyond to facilitate everything which goes a long way in my book. I am not associated with any dealerships service center More
by tdalelawrence
Employees Worked With
August 28, 2019
New car purchase Last week I had the pleasure of meeting Florian My car salesman located at the coral gables outlet. First let me say he displayed great character and Last week I had the pleasure of meeting Florian My car salesman located at the coral gables outlet. First let me say he displayed great character and showed me all I had to know of the car and the features , he actually made me and my wife very comfortable during this car buying experience . I must say it was a pleasure doing buisness with him and would also highly recommend him to anyone interested in buying a Mercedes. More
by Ronald1
Employees Worked With
Florian (Flo) Grandi
August 28, 2019
EXCELLANT SERVICE I was given an estimated time for the service and waited for it to be completed. It was ready on time and I was very satisfied with the work performe I was given an estimated time for the service and waited for it to be completed. It was ready on time and I was very satisfied with the work performed. More
by Vince
Employees Worked With
August 28, 2019
Tire problem As predictable Dave Gossett provided superior service, starting with the initial conversation up to when my car was ready. I have mentioned several ti As predictable Dave Gossett provided superior service, starting with the initial conversation up to when my car was ready. I have mentioned several times that individuals like Dave Gossett are not easy to find, so I trust that Mercedes Benz values hard working employees; as Dave is one of them. Customer service means to service customers, win their trustworthiness and make the experience pleasant to ensure the customer is satisfied with the service provided. Dave exemplifies this quality. I have to say that the service staff of Mercedes Benz of Coral Gables is exceptional; from the individual that receives your car at the entrance, the technicians that work on your car, all the way to the individual that delivers the car back to you. There is only one point to mention that will give the dealer 4-1/2 stars instead of 5 stars. There is always a problem with the tires and these have a costly price. Definitely, the person negotiating the tires should look for other options/suppliers at a better quality and cost. More
by Dealer experience
Employees Worked With
August 27, 2019
Wonderful This is my first experience with Mercedes Benz and was amazing. Thanks to Florian, he is very friendly and helpful. I highly recommend this dealersh This is my first experience with Mercedes Benz and was amazing. Thanks to Florian, he is very friendly and helpful. I highly recommend this dealership More
by Alian
Employees Worked With
Florian (Flo) Grandi
August 25, 2019
Scott Cooper Miami Mercedez Benz Coral is very respectful I appreciate the hard work even though I did not make a purchase. He is a courteous and kind man. I highly recommend Scott Cooper Miami Mercedes Ben I appreciate the hard work even though I did not make a purchase. He is a courteous and kind man. I highly recommend Scott Cooper Miami Mercedes Benz Coral Gables More
by Scott J Cooper Miami
Employees Worked With
Scott Cooper, Scott Cooper
August 24, 2019
Excelent Costumbres Service This is my second time purchasing at Metcedes Benz Dealership and I have to admit that this time the experience was way more pleasant. Excelente cutum This is my second time purchasing at Metcedes Benz Dealership and I have to admit that this time the experience was way more pleasant. Excelente cutumner service since the minute my wife and I stepped into the store. The entire process was quick and efficient thanks to the financier Fabio and sales agent: Florian Grandi who showed great professionalism before, durning and after the visit. If you are looking to buy a mercedes I definitely recommend to go to this location and ask for Mr. Grandi More
by Y Gallardo
Employees Worked With
Fabio, Florian (Flo) Grandi
August 19, 2019
Excellent service My experience as always was excellent, professional, and Expedient. I’ve been dealing with the same team for many years now and have never been disapp My experience as always was excellent, professional, and Expedient. I’ve been dealing with the same team for many years now and have never been disappointed. Consistently professional, courteous, and helpful from the first person I encounter to the last. Always a pleasurable experience, especially dealing with Peter Warwar, Rene Aldana and Lorena Renteria. More
by bottomlinemiami
Employees Worked With
August 16, 2019
Excellent Florián Grandi and Juan Toro are experienced sales managers that won’t hesitate to do the impossible to help you buy your dreamed vehicle. I highly re Florián Grandi and Juan Toro are experienced sales managers that won’t hesitate to do the impossible to help you buy your dreamed vehicle. I highly recommend them both for your next purchase. More
by My CPA
