Mercedes-Benz of Coral Gables

Excellent The service and attention of the Service Advisor David Gossett is outstanding and very professional, takes care of the problem and keeps me informed o The service and attention of the Service Advisor David Gossett is outstanding and very professional, takes care of the problem and keeps me informed of the progress and when my car is ready. More

Getting a new car It was a great experience and I was helped to get the best deal on a great price. Customer service was great and I was helped in a timely manner. It was a great experience and I was helped to get the best deal on a great price. Customer service was great and I was helped in a timely manner. More

Another great experience Excellent service, extremely satisfied with service and professionalism, everything was perfectly organized, fast service, great products and financia Excellent service, extremely satisfied with service and professionalism, everything was perfectly organized, fast service, great products and financial advises. I would highly recommend mercedes Benz of Coral Gables and Ralph Pérez More

Great service! Dave Gossett is the best service person in the world. Don’t ever consider going to anyone else for your Mercedes service. I am extremely satisfied wit Dave Gossett is the best service person in the world. Don’t ever consider going to anyone else for your Mercedes service. I am extremely satisfied with his service provided to me. More

Unforeseen Circumstance at MIA Drove across Alley key was accidentally lost along trip . Mercedes roadside assistance came . Towed car to Coral Gables. David Gossett handled my case Drove across Alley key was accidentally lost along trip . Mercedes roadside assistance came . Towed car to Coral Gables. David Gossett handled my case as I flew to Cayman for family visit. He remained in contact with me and coordinated the receipt of spare key mailed from Naples. Upon arrival to MIA I Ubered to MB . David had my car detailed and ready for me as well as a cold water as my car was pulled up and running. Thank you for exceptional service and coordinating the care of my car 💎 More

amazing first and foremost David gosset and the rest of their team are amazing people who like to really help and i am very appreciative. i thank everyone tha first and foremost David gosset and the rest of their team are amazing people who like to really help and i am very appreciative. i thank everyone that helped me and deliver my vehicle to me bc time is very important and i usually work. you guys make it hard to go anywhere else no dealership will ever compete with you guys. More

Excellent service From beginning to end , all expectations were met ! Great personalized customer service, prompt and caring attention , effective and efficient in From beginning to end , all expectations were met ! Great personalized customer service, prompt and caring attention , effective and efficient in carrying it all out and most importantly, I was made to feel important . More

Great experience purchasing my second CPO Mb! I had the pleasure of having Florian (Flo) as my Sales Representative. He was very friendly and knowledgeable and helped me to find the car of my drea I had the pleasure of having Florian (Flo) as my Sales Representative. He was very friendly and knowledgeable and helped me to find the car of my dreams! He provided great customer service and called to get my new insurance and registration in order and transferred my license plate and put it on my new car. Thank you, Flo for making this a very excellent and easy purchase!! I love my beautiful red CLA 250 and I'm very happy with my new car purchase from Mercedes Benz of Coral Gables!! More

Great service. Very patient and helped us fulfill our needs and wants. Left dealer extremely happy with my purchase. Would deffinetaly reccomend to anyone looking f Very patient and helped us fulfill our needs and wants. Left dealer extremely happy with my purchase. Would deffinetaly reccomend to anyone looking for great service all around. More

A Great Experience Thanks to Rosie Ruiz! My situation began with being stuck in a parking garage in downtown Miami for 4 hours on a Thursday late afternoon as my 1997 E Class would not turn o My situation began with being stuck in a parking garage in downtown Miami for 4 hours on a Thursday late afternoon as my 1997 E Class would not turn over. I was heading home to the West Coast of Florida . I had the car towed to the nearest MB which is Coral Cables. Not knowing what was wrong with the car, spending an extra night in Miami to then travel to Coral Cables the next morning to see about my car, did not make me a happy guy at the time. Rosie was assigned to me. When she advised me that my key fob is damaged and they would need to order another which would be the following Tuesday to receive, she saw the look in my face. I had no car, wanted to return home and its Friday. She very calmly and with such caring said, do not worry Mr. Parker we will take care of you. Within 10 minutes Rosie provided me with a loaner complimentary to drive home in. Then she mentioned if I had a spare fob at home, and I wasn't sure due to the age of car and I am the original owner. She said if you have a spare bring on Monday morning if not she would order a new fob. I did have a spare and it worked in starting the car on Monday morning. The icing on the cake of her gracious hospitality was, the spare fob had to be used to start the engine and the original had to be used to open the door for a temp fix. I asked her if she had a plain ring I could put both fobs on as I needed to valet park the car afterwards, she returned to her desk with a beautiful MB key chain for me to have. She is a special person and I will remember this wonderful experience thanks to Rosie. PS The team that washes the cars did an incredible job on mine! Ron Parker More