Mercedes-Benz of Coral Gables

Excellent Service Byron was very professional. The service in general was fast and easy for me. This was the first time servicing my car. Very enjoyable experience. Byron was very professional. The service in general was fast and easy for me. This was the first time servicing my car. Very enjoyable experience. More

Roadside assistance Professional polite efficient roadside assistance. Wait time was accurate. The salesperson explained the work to be done well. Completed it quickly. O Professional polite efficient roadside assistance. Wait time was accurate. The salesperson explained the work to be done well. Completed it quickly. Offered explanation of process to be done by me after work was done. Advised about next service due date. More

Excellent service; great advisor It was time for level A service but I also had an issue with the wood trim. As usual, my service advisor, Marcos González, helped my deal with the pro It was time for level A service but I also had an issue with the wood trim. As usual, my service advisor, Marcos González, helped my deal with the process and all the trim was replaced. Quit impressed with the manner in which Mercedes handled this. Well done and thanks!!! More

Effortless Five Star Service Byron Soler was an amazing service advisor. Phone calls and texts kept me updated as my car was being serviced. Easiest and most excellent service a Byron Soler was an amazing service advisor. Phone calls and texts kept me updated as my car was being serviced. Easiest and most excellent service appointment. More

GREAT SERVICE... EVERYTHING WENT SMOOTH. Service department well organized and employees are very helpful. And my service advisor Lorena was excellent. Truly a pleasant dealership to visit, a Service department well organized and employees are very helpful. And my service advisor Lorena was excellent. Truly a pleasant dealership to visit, also very clean. More

Thanks Ivan! I bought my first Mercedes with Ivan recently, he was really amazing He was so mindful and he truly attempted to get me into the car I needed, he addr I bought my first Mercedes with Ivan recently, he was really amazing He was so mindful and he truly attempted to get me into the car I needed, he addressed each inquiry I had, He clarified everything and wasn't a pushy sales representative, he truly minded that I was content with the choice and was exceptionally legit with me the entire time I was there, he made sure myself and all other customers were taken care of. Great vehicle with great pricing. I was so amazed that I actually made a testimonial video and sent it to Ivan. I will surely follow him wherever he goes, Coral Gables Mercedes Benz is fortunate to have him on the team. I definitely will recommend them if you are looking for an incredible extravagance vehicle. Thank you for everything and for making what is frequently a distressing knowledge so pleasant More

Amazing customer service We were just in amazement with the customer service care we received while vacationing in Miami. We do not receive the same care bacvk at home. We were just in amazement with the customer service care we received while vacationing in Miami. We do not receive the same care bacvk at home. We also spoke to Doug Lora in the sales department and his knowledge and epertise was worth the visit to that department. We will purchase our next MB thru this person. More

Very good first experience The process from scheduling the service to dropping the car, receiving loaner and picking up my car was very smooth. Service was done as expected. The process from scheduling the service to dropping the car, receiving loaner and picking up my car was very smooth. Service was done as expected. More

Good service. Service advisor was very helpful and knowledgeable of my vehicle. Expecification therefore making it easier for me to get a better service experien Service advisor was very helpful and knowledgeable of my vehicle. Expecification therefore making it easier for me to get a better service experience and confidence that the work was going to be done well and without Unexpected expenses. More

Excellent Experience Lorena Renteria and her team are the most professional, experienced and efficient I have experienced. There is great attention to detail and customer Lorena Renteria and her team are the most professional, experienced and efficient I have experienced. There is great attention to detail and customer service. I am now a loyal customer. More