Mercedes-Benz of Coral Gables

Great Service! It's a pleasure visiting this dealership. They have very high standards and they deliver the best service. They must have a very good leader and handp It's a pleasure visiting this dealership. They have very high standards and they deliver the best service. They must have a very good leader and handpicked technitians. GREAT TEAM! More

Very attentive service Lorena Renteria-Hernandez and your staff have provided great support and service that I truly appreciate! I would highly recommend your dealership fo Lorena Renteria-Hernandez and your staff have provided great support and service that I truly appreciate! I would highly recommend your dealership for its service to its clients and follow up to ensure customer satisfaction. More

Wonderful attention to customer service Felipe was a pleasure to work with and very knowledgeable. He explained all of our options clearly and made the process smooth & easy. Lisette was so Felipe was a pleasure to work with and very knowledgeable. He explained all of our options clearly and made the process smooth & easy. Lisette was so friendly and clear with explaining all aspects of the vehicle. She went the extra mile taking me to the parts area to purchase some things I was inquiring about. More

MY MERCEDES C250 B SERVICE I WISH TO EMPHASIZE ONCE MORE ON THE EXCELLENT SERVICE AND COURTESY FROM TONY FUENTES WHO IS ALWAYS WATCHING OVER EVRY DETAIL. SERVICE IS FOR ME A PRI I WISH TO EMPHASIZE ONCE MORE ON THE EXCELLENT SERVICE AND COURTESY FROM TONY FUENTES WHO IS ALWAYS WATCHING OVER EVRY DETAIL. SERVICE IS FOR ME A PRIORITY. More

Amazing customer service The lease on my C250 was up, a car I purchased from Peter Warwar, and I needed a new car. Stopped in yesterday to see Peter, within an hour I had the The lease on my C250 was up, a car I purchased from Peter Warwar, and I needed a new car. Stopped in yesterday to see Peter, within an hour I had the car I wanted and Peter went out of his way to process the application ASAP. Picked the car up this morning and it was incredibly easy. Peter and his co-workers explained all of the car's features to me and helped move my stuff from the old car to the new. Peter and Mercedes-Benz Coral Gables have a customer for life. More

Friendly-n-Courteous Welcome,Analysis,Resolution & Delivery Took my car in for its required maintenance and also a few little annoyances I heard coming from the engine compartment. Since I dropped off my car ti Took my car in for its required maintenance and also a few little annoyances I heard coming from the engine compartment. Since I dropped off my car till the moment I picked it up I was given a daily status and their expectations on when my car would be ready. I was given a loaner car in the interim so I was never without transportation, and as we all know You need a car to get around in Miami! Thanks you Stephanie !!! More

Express service. Lost phone. Dave Gossett is my primary customer representative although Lorena Renteria-Hernandez has also helped me in the past. Dave always makes me feel at hom Dave Gossett is my primary customer representative although Lorena Renteria-Hernandez has also helped me in the past. Dave always makes me feel at home and displays a quiet awareness of my budget constraints. Recently Dave's manager Tommy Juan stopped all shop work to help me locate my iPhone after I lost it in the men's room. This may sound small, but to me it exemplifies the people, which has made me a Coral Gables Mercedes Benz loyal customer for over a decade. Several years ago, Mr. Juan also displayed his kindness and giving spirit by helping me with an accidental tear in my front seat. Dave Gossett and Mr. Juan typifies the best in American service. Thank you. Robert Christensen More

Excellent experience Dealing with Felipe was a very pleasant experience. The car was for my daughter and we were both very pleased with his customer service and knowledge Dealing with Felipe was a very pleasant experience. The car was for my daughter and we were both very pleased with his customer service and knowledge on the vehicle. More

Great service I had very informative and great service From Tony Fuentes, let me know of different options and what was recommended for my car and if it could wait I had very informative and great service From Tony Fuentes, let me know of different options and what was recommended for my car and if it could wait or should be done immediately More

Recall I bought my C300 convertible in January and received a letter saying there was a recall. I called the service dept and scheduled the service for 10:0 I bought my C300 convertible in January and received a letter saying there was a recall. I called the service dept and scheduled the service for 10:00am on Wednesday, June 7th. I arrived on time and was seen immediately. I was given a new loaner car and was told I might be able to have my car back at the end of the day. At 1:00pm that afternoon, I received a call room the service dept saying my car was ready. When I returned to Mercedes Benz my car had been washed and a bottle of cold water was sitting inside. This was really a first rate experience. More