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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

April 05, 2022

Excellent service. Florian is fantastic - the best salesman I've encountered. He is very attentive and professional. More

by Geraldine21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
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Apr 06, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 03, 2022

Excellent Service! ! Freddy Espinosa and all the maintenance team at Mercedes Benz of Coral Gables are very professional, attentive, and efficient. I had a very good exp More

by Masy0429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Espinoza
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Apr 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Freddy and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 30, 2022

Tony consistently gives great service. He truly is a professional in everything he does. Represents your company very well. More

by RFO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Mar 30, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 27, 2022

Excellent service , love to have a Mercedes loner ,very convenient to my house and work More

by raquel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
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Mar 28, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Aldo and our team here at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 26, 2022

Everyone seems intent on doing the best for the customer. My Service Consultant, Mr. Valentin Sanchez, is very knowledgeable and anticipates needs. He did a superb job in solving my needs with an older car. More

by alancampbell25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Mercedes-Benz of Coral Gables responded

Alan, Thank you for taking the time to share your feedback with us. Valentin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 25, 2022

Always receive top notch service from Mercedes’ Benz bill user my in coral gables Efficient and courteous staff More

by rlmln
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
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Mar 25, 2022 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 24, 2022

MR.Franz is a great and professional salesperson, made sure he met all our needs. More

by felixguzmanmdpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR Franz
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Mar 25, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for the kind words for Mr. Franz and for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 23, 2022

Service was good. Although, it may seem minor, I asked and it was agreed to have my car wash (knowing that it was clean), I noticed that my car was not cleaned becaus More

by coachbarry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Report | Print
Mar 24, 2022 -

Mercedes-Benz of Coral Gables responded

Coach Barry, Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 23, 2022

Love getting my G63 serviced with Francisco Esteves at Mercedes Benz of Coral Gables! Best customer service! More

by erickaufman21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
Report | Print
Mar 24, 2022 -

Mercedes-Benz of Coral Gables responded

Eric, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Francisco was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 15, 2022

Great service, responsive and very professional. Always taking best care of your needs. Aldo Guerra is a champion in customer care and professional handling of the vehicle. More

by juanpar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Report | Print
Mar 16, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Aldo had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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