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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

February 19, 2022

Tony is always professional, extremely helpful and goes out of his way all the time for his clients. I have loved working with him through the years and it does not matter whether it’s a small problem or b More

by Haydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Feb 19, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables over the years! We appreciate your fantastic feedback and five-star rating. We're glad to hear that Tony was able to help; we look forward to having you as one of our valued customers for years to come. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 18, 2022

Ms. Andrea Alarcon was the best advisor we ever had at Mercedes Benz. Kept us informed everyday with updates on our car, quick responses and genuine care More

by Schelida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Feb 19, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your excellent experience with Mercedes-Benz of Coral Gables. We appreciate your business, Mrs. and Mr. Anon Rodrigues. We look forward to having you as one of our valued customers for years to come. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 17, 2022

The only reason we buy Mercedes is because of Peter. The best at managing expectations, great service, and follow-up. More

by Kristo96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Mercedes-Benz of Coral Gables responded

Congratulations on the purchase of your new Mercedes! Quality customer service is always our number one priority, and we're happy to hear that Peter met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables; we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

February 16, 2022

It was a wonderful experience, very good attention and seriousness in the service, my car was already ready as they had told me and in what I had agreed with Florian More

by Alfredo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Feb 17, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

February 16, 2022

The team was Quick and helpful. I was advised of all issues and how they will be corrected More

by daniel.lopez001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Rodriguez, Andrea Alarcon
Feb 17, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 14, 2022

They provided excellent service in a timely and efficient manner with a friendly and gracious demeanor. More

by Gorsonm
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Feb 15, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 10, 2022

Andrea was a pleasure to interact with. She took care of all my needs and answered all my questions. Great personality and professional demeanor. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Feb 11, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Andrea here in our service department! We appreciate the five-star rating. We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 09, 2022

Andrea had me in and out in 15 minutes. The most efficient service I’ve ever received while servicing my car. Can’t say enough about her customer service. Excellent experience. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Feb 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Andrea had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 06, 2022

Florian helped in getting our car. Very promt whenerver we contacted him with any info and very professional! Thank you MB for really paying attention to any customers that come into your show room. More

by Roxana Kliebert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazher Majeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Feb 07, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

February 06, 2022

Excelente servicio, muy profesional. Me hizo sentir muy cómoda. Recomiendo a Florián para que mis amistades y familia compren carro con el. More

by Andrea Restrepo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Feb 07, 2022 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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