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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,498 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
October 29, 2021
Andrea was very helpful and answered all our questions very quickly. However, it took over 2 days to simply change a tire which was not expected from Mercedes Benz very quickly. However, it took over 2 days to simply change a tire which was not expected from Mercedes Benz More
by Sebastien
Employees Worked With
Andrea Alarcon
October 29, 2021
Excellent and professional service Treated me as a Excellent and professional service Treated me as a VIP. Would recommend this Dealership to friends Excellent and professional service Treated me as a VIP. Would recommend this Dealership to friends More
by Ramibet
October 29, 2021
Guillermo Requena is the best representative Nice person Guillermo Requena is the best representative Nice person very helpful and always ready to help Guillermo Requena is the best representative Nice person very helpful and always ready to help More
by alafaye
Employees Worked With
Guillermo Requena
October 29, 2021
Jose Artiles has been a true professional and friendly Service Representative. I enjoy going to this dealership...although it is extremely busy at times. I know they plan on expanding soon. I was a bit Service Representative. I enjoy going to this dealership...although it is extremely busy at times. I know they plan on expanding soon. I was a bit disappointed I did not get any updates on a scheduled one day detail that took three. And found a few things I needed to clean up inside.... That said I had a very good loaner...and I appreciate that support. I love my GLE580...a very reliable and comfortable vehicle. Thank you Mercedes-Benz of Coral Gables. More
by Tim
Employees Worked With
Jose Artiles
October 29, 2021
Professional, courteous and posted me on updates.David / Professional, courteous and posted me on updates. David / Francisco explain me in details my options if such problem continued. I do appreciate thei Professional, courteous and posted me on updates. David / Francisco explain me in details my options if such problem continued. I do appreciate their professionalism More
by ashrafkhan
Employees Worked With
October 27, 2021
Aldo Guerra is an amazing professional with lots of knowledge, provides the best advise for my cars and he has excellent human skills. Aldo is always attentive to provide the best attention to details. knowledge, provides the best advise for my cars and he has excellent human skills. Aldo is always attentive to provide the best attention to details. His service is always beyond my expectations! More
by Ana Tangari
Employees Worked With
Other Employees :
Mario at the entrances is always great and has amazing customer service skills!
October 27, 2021
I love the service I receive every time! Very kind and professional group of people! professional group of people! More
by EstherShiling
Employees Worked With
October 27, 2021
Freddy listened carefully to my description of the problem I was having. He and the team diagnosed the issue and resolved it. Kept me informed along the way. Online and text communication is excell problem I was having. He and the team diagnosed the issue and resolved it. Kept me informed along the way. Online and text communication is excellent. Car is running great now. More
by Gaston
Employees Worked With
