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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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November 21, 2020

Guillermo is always ready to help. He has been extraordinarily accommodating to my crazy schedule as a surgeon. Makes my visit so much easier and expedites all the transactions. Great service ever More

by mpayareslizano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

As usual, the service at Mercedes Benz of Coral Gables is excellent. Everyone goes above and beyond to make sure you’re satisfied with your service. More

by hIfive13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

Mr. Artiles was extremely cordial, ready to help and dependable. Great communication was key! Experience was exactly what one could have expected from Mercedes Benz. More

by Mr.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

Tony is super excellent. He is very knowledgeable, professional, helpful and a gentleman. We live very close to Mercedes, Cutler Bay, and we go all the way to Coral Gables because of people like Tony. More

by M.Hurtado
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

How extraordinary JOSE ARTILES...u don't find this in the auto service department thank u blessings r required..him him...super ratings for him More

by Ogbesa007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021 -

Ogbesa007 responded

José is ONE n only...if that means ONE of a kind..so be it...super best...thanks

November 20, 2020

Jose once again provided the best service yet. He is quick with his work and will get you in and out. Thank you Jose for always providing great service!! More

by irgjanelleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 20, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

Jose es una persona muy dedicado y con una inteligencia súper grande. Siempre está listo para oír llas necesidades en una forma que uno se siente que estás con tu familia Jose es un hombre muy paciente More

by Alejandraindesign
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 19, 2020

Dave Gossett is the best!!. I just moved to Miami from New York and Dave made the process to service my Car very easy and informative. Service was excellent! More

by Hansel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Coral Gables responded

Hansel, We are very happy to hear Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 19, 2020

The best experience everAnother extraordinary experience at Mercedes Benz. Of Coral gables Guillermo was courteous and professional as always ,The entire staff is phenomenal. You will be treated like you More

by millyacosta1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Milly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 19, 2020

Great location and courteous service department. Car was repaired and returned on time as promised. We will continue to work with Coral Gables Mercedes. Thank you. More

by Bcaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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