Mercedes-Benz of Coral Gables - Service Center

A happy customer Call me crazy, but I don't dread going to this dealership. The staff is professional and courteous from the time you drive up to the service entrance Call me crazy, but I don't dread going to this dealership. The staff is professional and courteous from the time you drive up to the service entrance to the time your car is handed back to you. Most importantly, my service advisor, Joe Figarola,is the best. He was attentive, very knowledgeable and kept me informed of my car problem and its repair. Exceptional service and I highly recommend the MBCG dealership S. Heros-a happy customer. More

Every thing was exceptional The crew was soo friendly. Professional, good service. They answer all my questions. The waiting room is comfortable. I meet a very hot girl that sh The crew was soo friendly. Professional, good service. They answer all my questions. The waiting room is comfortable. I meet a very hot girl that she took her car for service. We change numbers. Wow. (Sorry for my English. Is not very good More

Terrific !! LEO was fabulous. Had a large bolt in my tire. Leo was caring and knowledgeable.. Within an hour and a half the tire had been replaced . Leo kept me LEO was fabulous. Had a large bolt in my tire. Leo was caring and knowledgeable.. Within an hour and a half the tire had been replaced . Leo kept me informed every step of way . . More

very friendly and professional Excellent service in a friendly atmosphere. Jesus was very nice and explained the entire service. The waiting room was clean and it was nice to have Excellent service in a friendly atmosphere. Jesus was very nice and explained the entire service. The waiting room was clean and it was nice to have some water, coffee and a snack while I waited. More

Luis and Fernando Luis Gutierrez and Fernando Rengifo are the best service advisors I've ever worked with. They know everything about Mercedes - Benz and take care of m Luis Gutierrez and Fernando Rengifo are the best service advisors I've ever worked with. They know everything about Mercedes - Benz and take care of me very well. I appreciate them and their professionalism very much. CGMB is the best Mercedes-Benz dealership in South Florida for Service in large part because of these two men. Thank you.. J. L. T. More

Unknown problem resolved quickly! They diagnosed the problem quickly, worked with my warranty provider and repaired the car at less expense than originally anticipated. The service coo They diagnosed the problem quickly, worked with my warranty provider and repaired the car at less expense than originally anticipated. The service coordinators did an excellent job of communicating the issues throughout the process. More

Outstanding Service In the 20 years that I have been doing business with this dealership it is the first time I have received outstanding service. When I brought my Auto In the 20 years that I have been doing business with this dealership it is the first time I have received outstanding service. When I brought my Auto for service my loaner car was ready my service advisor listened to my Concerns and explained what needed to be done. The Auto was ready on time of pick up and Lorena my service Advisor took time to answer all my questions and explained all of my concerns. More

A Professional Service Team !!!!! Once again the Service Department was ,most accomadating and professionaL My service person , Fernardo, makes my experience a most pleasant one when Once again the Service Department was ,most accomadating and professionaL My service person , Fernardo, makes my experience a most pleasant one when I need to have my E350 serviced. As a widowed older woman , Fernando. Is attentive to my "car" questions and very patient to me as a client. Angela Nash More

GREAT FROM START TO END Valentin Sanchez was as usual very helpful and nice! I had my car ready in less than 24 hours. Great service, great experience. And the loaner was als Valentin Sanchez was as usual very helpful and nice! I had my car ready in less than 24 hours. Great service, great experience. And the loaner was also a great and extremely convenient to have! More

Rim change . The whole experience at Bill Usury Mercedes from arrival to departure is a very pleasant experiece. It's great! The reason is "the people", the whole The whole experience at Bill Usury Mercedes from arrival to departure is a very pleasant experiece. It's great! The reason is "the people", the whole team, and how well their oriented towards service in a timely and efficient manner. More