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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 28, 2021

Jose is friendly, profesional and very accommodating. I can always count on receiving excellent customer service when ever I have to come in for a service appointment More

by Oscar Manes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Oscar, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

We have worked with Jose for many years and he has always been a sublime service advisor for us. We can count on him for any type of service on our vehicle. He is truly the best advisor we have ever worked w More

by staffank12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose has provided you with such excellent customer service, and we look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Always a pleasure dealing with Jose when bringing my car in for service. Would definitely recommend him to friends and family fit their service needs. More

by lynneruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ms Ruiz, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

It is a pleasure to arrive and be tended to immediately! Always with a welcoming smile. The place is run “like a tight ship”.. very efficient, organized, well-informed. More

by anamdiaz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Sainz, Marcos Gonzalez
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad that you had such a positive experience, and we look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

it was my First time at the dealership for service. Service was fast. They answered all my questions. Overall service provided was excellent. I highly recommend More

by Aberbe01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

What a pleasure it’s dealing with a reliable, friendly and experienced Service Consultant such as Freddy Espinoza. I highly recommend Freddy at MercedesBenz of Coral Gables More

by silviailuis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Freddy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

I have been always well treated for years at this dealership. Do not hesitate, this is the best place and customer service when in need for your car service. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

Mr Jose siempre ha sido nuestro asesor. El más amable y competente, todas sus sugerencias son certeras. No duden en pedirlo como su asesor. More

by Alejandra Kock de Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

Profesional effective value me and my timeOne of the Profesional effective value me and my time One of the main reasons I own MB Great service from my advisor Freddy great long time family relationshi More

by Walter Sánchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Espinoza
Jul 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Freddy and the team had the opportunity to work with you, and we are thrilled that you have found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

What a great experience I had getting my car fixed. Jose always takes care of me and makes fixing my car a pleasure. Thanks Jose! More

by Macy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles, Marcos Gonzalez
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Jose and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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