Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,588 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center
Sort by
July 10, 2021
Overall the service counselor Tony was great as well as the loaner department. Service was done very quickly but the courtesy wash was lacking a bit. the loaner department. Service was done very quickly but the courtesy wash was lacking a bit. More
by ReyV
Employees Worked With
Tony Fuentes
July 10, 2021
I have been servicing my car at this dealer since I bought it three years ago. Everything has been perfect. Very professional, respectful and attentive people commenced by my agent Guillermo Requena. G bought it three years ago. Everything has been perfect. Very professional, respectful and attentive people commenced by my agent Guillermo Requena. Grateful for the service. More
by jipm1105
Employees Worked With
Guillermo Requena
July 10, 2021
We love Rosie!! she's always on top of everything and makes sure that we as customers are happy and well taken care of the service. makes sure that we as customers are happy and well taken care of the service. More
by Chiahui Ma
Employees Worked With
July 10, 2021
Great service writer, should be promoted to manager, always on top of the problems. Great communication with the customer at all times. Very humble and gentle always on top of the problems. Great communication with the customer at all times. Very humble and gentle More
by osielbikes
Employees Worked With
Stephanie Segovia
July 09, 2021
I have worked with Rosie Ruiz for several years now and she has been great, she is always willing to provide an outstanding customer service going the extra mile she has been great, she is always willing to provide an outstanding customer service going the extra mile More
by Tomas Bottger
Employees Worked With
July 09, 2021
Prompt service and excellent chocolate cookie while waiting for my loaner car. Repair was completed in reasonable time and car returned washed and spotless. Thanks waiting for my loaner car. Repair was completed in reasonable time and car returned washed and spotless. Thanks More
by afinkle
Employees Worked With
July 09, 2021
Stephanie is the best!!! HONESTLY THE ONLY reason why I come back to coral gables. Dealership took longer than expected and she fixed it! The best! come back to coral gables. Dealership took longer than expected and she fixed it! The best! More
by m.welsh.m
July 09, 2021
Guillermo Requena went above the call of duty to explain everything to me and to ensure I made the best decisions for my car. He treated us with absolute type of customer service you expect from a Mercedes everything to me and to ensure I made the best decisions for my car. He treated us with absolute type of customer service you expect from a Mercedes dealership. Consequently, because of his level of knowledge, experience, and level of customer service, we took our second Mercedes in the following day for him to service. AAA for him!! More
by Matthew
Employees Worked With
David Robinson, Guillermo Requena
July 09, 2021
Byron has been our guy for years! This is our 4th Mercedes and we only trust him to get the job done. Mercedes is lucky to have a guy like him on their team. Mercedes and we only trust him to get the job done. Mercedes is lucky to have a guy like him on their team. More
by GabMarrero
July 09, 2021
Rosie is an excellent service advisor. Always professional and punctual. She has help my family and I for 25 years!!! I wouldn’t go to anybody else the best and knowledgeable! professional and punctual. She has help my family and I for 25 years!!! I wouldn’t go to anybody else the best and knowledgeable! More
by Jshah253
Employees Worked With
