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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 06, 2021

Courteous, fast, and answered all questions knowledgeably. There is an excellent waiting area, and everybody is busy but attentive to client needs. Thank you. Tom P. More

by potter_sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review, Tom. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Thanks to service department for having such an excellent advisor, ROSIE RUIZ Always eager to solve my vehicle issues. Very attentive and courteous. Always a pleasure to visit a friendly face. More

by xsusax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Ruiz
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rosie here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Jose has taken care of me from when i started coming to this dealer.Friendly fast and professional services always on phone or in person More

by Guillermojm73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience working with Jose and our team here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Great service! Always very honest and helpful and is always available for any questions. Service appointments are usually a hassle but with Jose everything always goes ver smoothly. More

by TL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

My experience here has always been exceptional. They are very customer service oriented. My advisor Jose Artilles is the best. I always go to him and recommend to all my friends and family. More

by gonzalesmiriam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Miriam, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

This Gentleman is Always a Tremendous Gift to me keeping my SL 550 is Premeir condition.His excellence His experience is Consistent and Constantly Above Superior. But What makes it All come Together is He More

by docniko.md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Great service and friendly staff from the moment you enter the service department. Just wish they would have a better loaner car service to make ir. 5 star More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Super nice and very helpful. As always Jose is a pleasure to work with. Got my car in the same day. I will be back! More

by juanbdsarchitect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na, Jose Artiles
Jul 06, 2021 -

juanbdsarchitect responded

THANK YOU

July 05, 2021

Rosie is the best advisor ever. She’s always available to help and take care of any situation my car undergoes. Advices the best opinions there are, very honest and valuable advisor I appreciate her dedicati More

by milahalabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Rosie was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 05, 2021

Rosie is a Great Service Supervisor! Very attentive and knowledgeable. An asset to Mercedes Benz of Coral Gables. More

by mjsantovenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Jul 05, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business , Rosie and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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