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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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May 12, 2021

Great services, very attentive, always answered phone calls. Great customer services, good listening alwAys willing to help. I have been his customer over years and have no complaint More

by sami.logistics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to seeing you next time! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021

José just the SUPER BEST...he's on q for service n advise..over all the very best...thanks..for taking care of one less head ache blessings More

by Ogbesa007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021 -

Ogbesa007 responded

I'll be there...thanks in advance

May 12, 2021

Thank you so much for your service. It was very fast and good service. I got a ride home as well. Thanks to Frankie Cao... More

by Thank you note
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frankie and the team, and we look forward to working with you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 11, 2021

Great service, always attentive, He has been taking care of us for the past 6 years and that’s why we keep on going back. More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 11, 2021 -

Mercedes-Benz of Coral Gables responded

Sandra, we appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 07, 2021

excellent reception, very kind all the employees, They Offer me Coffee , when arrive , my waiting time was 5 minutes, the they call a Uber driver to take me to my office, all was very good. More

by mquinta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your great experience with Mercedes-Benz of Coral Gables. Thank you for this awesome, five-star review. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 07, 2021

José Artiles has been assisting me with my car services for couple of years. I am extremely satisfied with his knowledge to explain and help me to understand my best options to continue to have a safe and More

by vanja DeFilippis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad that José has been able to help, over the years. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 06, 2021

People there are super nice. Great experience. The service was well done, and very quickly. I would recommend for everyone Mercedes Benz of coral gables More

by Anasilviabreda857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
May 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department, Ana! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 06, 2021

My experience at Mercedes Benz, Coral Gables is always exceptional and this was no different. Service and professionalism were perfect. Tony Fuentes, the service representative is excellent. What else ca More

by Andie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
May 06, 2021 -

Mercedes-Benz of Coral Gables responded

Andie, Thank you for your business and this review. We're happy to hear Tony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 06, 2021

La atención por parte de los empleados es excelente buscan solucionar rápidamente lo que necesitas que se haga al vehículo y te dan el tiempo estimado correcto More

by Bjarrin
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 05, 2021

Jose has an exceptional service, very helpful, always aware of everything that happens to the vehicle. Great customer service. always deliver the vehicle on time More

by MauricioQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Mauricio! Jose and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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