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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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April 12, 2021

This is one of the few MB dealers that doesn’t do the hard sell. Representatives like Dave Gossett are the reason I keep coming back to MBCG. They fix what’s actually wrong with the car! More

by Ronbro87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 10, 2021

The service was excellent all around and I have no complaints. Thank you so much Mercedes-Benz of Coral Gables for taking such good care of me! More

by acamacho131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 09, 2021

Outstanding first class. Service exceptional Byron Soler my adviser out of this world courteous honest. A true asset to your dealership. Greatly recommended Best dealer in town More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Silvia! We work hard to make sure our guests have an exceptional experience, and we truly appreciate your recommendation. We will share your kind comments with Byron, and we look forward to working with you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 09, 2021

Mr. Altoles is a true professional friend ,Knowledgeable i have been taking my car to him for the past 5 or 6 yrs and I'm always very satisfied with his service he explains all that my car needs n explains More

by JayC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 11, 2021 -

Mercedes-Benz of Coral Gables responded

Jay, it's great to hear that Jose and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 09, 2021

I have been taking my car yobthis dealership n always ask for Mr.Artles he is knowledgeable, friendly, professional? Explains in details whats wrong with the car n what they worked on . I say KUDOS TO JOSE A More

by JayC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Jay, for taking the time to share your thoughts on working with Jose and our service team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 08, 2021

We are satisfied all time and Mr Artiles is very professional always , we recommend this agency to our families and friends , I wish a good day f/ us More

by Pfuen22343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 08, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and Jose and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 07, 2021

I have expressed many times in the past Mr. Artiles professionalism, he is one of the the main reasons I bring my car here to Coral Gables Mercedez. More

by escobedogerardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 07, 2021

Mr. Artiles has always been very helpful and attentive to my service needs.i remain a client of Mercedes because he is my advisor. The dealership is very lucky to have an employee of his caliber. More

by Salramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 07, 2021 -

Mercedes-Benz of Coral Gables responded

Sal, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 05, 2021

Such a wonderful overall experience! Excellent customer service, efficient and super friendly! Highly recommend!! Will definitely be a returning customer! Car was ready and waiting for me at pickup! More

by aletaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Apr 05, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate you taking the time to leave us this fantastic, five-star review. Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 04, 2021

Frankie Cao was on his mark. I came in with no appointment and he handled my service issue in no time at all. Great. Car was ready 3 hours later. Thanks MBCG! More

by rsnewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Frankie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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