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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,335 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,336 reviews
August 30, 2019
Great Work and Excellent Customer Service! I took the car for complaining about noise coming from the engine after service was completed. The service manager was very nice and listened patientl I took the car for complaining about noise coming from the engine after service was completed. The service manager was very nice and listened patiently to all my concerns. He provided me with a loaner even though I didn’t make a prior reservation and fixed all the problems. The advisor kept me informed during the process. The price was reasonable! More
by Mary
Employees Worked With
Ruben Abreu
August 28, 2019
Great experience and wonderful sales rep We had a great experience at Mercedes Benz of Culter Bay. Laura Delgado was our sales rep. She is absolutely wonderful and a pleasure to work with. Wi We had a great experience at Mercedes Benz of Culter Bay. Laura Delgado was our sales rep. She is absolutely wonderful and a pleasure to work with. Within a few minutes of contacting her, she emailed us different car options and was able to find a car that met all our needs. The next day we went to the dealer, and the car was up front waiting for us. Laura is very knowledgeable about her product. She was able to show us all the features and abilities of the car. She was very kind and personable while talking to us. She is a huge asset to your company. She went above and beyond to make sure we were informed about our car and content with the lease. More
by canalesmekras
Employees Worked With
August 26, 2019
Excellent professional service Fabián was very professional, and very nice. Always with a smile and ready to help and answer my questions. He exceeded my expectations and will com Fabián was very professional, and very nice. Always with a smile and ready to help and answer my questions. He exceeded my expectations and will come back and recommend him to all my friends. More
by Javriv
Employees Worked With
Fabián Solis
August 26, 2019
Service The Cutler Bay Benz have always given an excellent service. Will recommend for any one that has a Mercedes Benz to give it a try. The Cutler Bay Benz have always given an excellent service. Will recommend for any one that has a Mercedes Benz to give it a try. More
by Raspinflai
August 25, 2019
aswesome From stepping into the dealership it was a welcome aboard and how can we help you. Herbert was by far one heck of a service rep. Knowledgeable , helpf From stepping into the dealership it was a welcome aboard and how can we help you. Herbert was by far one heck of a service rep. Knowledgeable , helpful and did what he said he would. Best service ever at a MB dealership yet. More
by maddog
Employees Worked With
herbert kanzki
August 21, 2019
Excellent, Professional I purchased/lease a vehicle , and my experience has been wonderful. Everyone so professional, the manager, Financial services (Vanessa) , and My sa I purchased/lease a vehicle , and my experience has been wonderful. Everyone so professional, the manager, Financial services (Vanessa) , and My sales & leasing consultant Carlos Gutierrez, is the best. i highly recommend purchasing a vehicle from there, and ask for Carlos. You will be satisfied More
by Marthavega077
Employees Worked With
August 20, 2019
Phenomenal Experience Our sales representative Alex Gonzalez went above and beyond to make the experience for my daughter and I a phenomenal one! I will highly recommend Me Our sales representative Alex Gonzalez went above and beyond to make the experience for my daughter and I a phenomenal one! I will highly recommend Mercedes Benz of Cutler Bay and Alex to any one that is looking for high quality customer service and a dedicated team for your automotive needs. More
by AB
Employees Worked With
Alex Gonzalez
August 20, 2019
Great service! Laura was extremely kind and helpful guiding us picking out the right model. She was very knowledgeable and flexible for negotiations, I'd recommend Laura was extremely kind and helpful guiding us picking out the right model. She was very knowledgeable and flexible for negotiations, I'd recommend her without hesitation. More
by damian108
Employees Worked With
August 19, 2019
Excellent service from Sales to Service I’ve been visiting the Cutler Bay dealer for years. I purchased one of their Mercedes a couple months ago and I just went back for service. Thanks to I’ve been visiting the Cutler Bay dealer for years. I purchased one of their Mercedes a couple months ago and I just went back for service. Thanks to them I was able to purchase the car of my dreams. Excellent service from Sales to the Service Department as well. Thank you ! More
by Yordana Perez
August 16, 2019
Mercedes Benz of Cutler Bay is the best dealer ever! Mercedes Benz of Cutler Bay service department is excellent -professional , personable, efficient, and timely. It is a pleasure to deal with this Merc Mercedes Benz of Cutler Bay service department is excellent -professional , personable, efficient, and timely. It is a pleasure to deal with this Mercedes Benz dealership. Recommend it to my friends. More
by Carmen
