Mercedes-Benz of Cutler Bay

Excellent Experience Maribel and Oliver were great from the beginning of the deal (when We left a deposit for a new G63) to 3 months later when we left this dealership wit Maribel and Oliver were great from the beginning of the deal (when We left a deposit for a new G63) to 3 months later when we left this dealership with 2 new cars ( 2nd one leased ) First time at this dealership and so happy to say our new favorite and primary Mercedes Benz dealership in Miami. More

Great Service and Professional Amazing Team that is professional, courteous and thoughtful. Alex and David Appleton made the vehicle exchange a great experience. Highly recommended Amazing Team that is professional, courteous and thoughtful. Alex and David Appleton made the vehicle exchange a great experience. Highly recommended when car shopping in the area. More

Excellent service Alex was very informative when it came to the lease options and making sure i got the car I really wanted. The lease process was quick and easy compar Alex was very informative when it came to the lease options and making sure i got the car I really wanted. The lease process was quick and easy compared to other dealerships. Very pleased how everything turned out. More

The very best dealership in Miami! I have bought several cars from MB Cutler Bay and I keep doing business with them because of the amazing customer service and professional attention m I have bought several cars from MB Cutler Bay and I keep doing business with them because of the amazing customer service and professional attention my wife and I have received over the years. In particular the service from Sales Manager Daniel Baster and Service Advisor Jose Castillo. For over 10 years these two gentlemen have earned my loyalty through their hard work and dedication to customer service and satisfaction. In both sales and service they have always gone above and beyond to make sure all our needs have been met. I also had the pleasure to meet Danny Kwok in my recent purchase and found him to be very professional, knowledgeable and I look forward to doing business with him in the future as well. There are many dealerships that can sell you a car but MB Cutler Bay makes me feel like they are family. More

Overpriced for services rendered Unless you have a dealership warranty for service or body work that your insurance covers, then it isn't worth going here. There are many independent Unless you have a dealership warranty for service or body work that your insurance covers, then it isn't worth going here. There are many independent mechanics who've worked for years for this dealership that can offer reasonable prices for the same service to your car. To be fair, there are courtesy services that they offer, however the exorbitant prices imposed on consumers covers those freebies. Also, they didn't have anyone in entry way to greet you at service area. I had to look around to find someone. Anyway, if you want your pocket book to be xxxxx, then this is the place. I'm sorry I didn't shop around. More

Good service I would give it 5 stars but when I got my car back and got home my trunk cover was Disassembled and did not like that . I was able to put it back myse I would give it 5 stars but when I got my car back and got home my trunk cover was Disassembled and did not like that . I was able to put it back myself but was a little upset . Overall good service though . More

Excellent Oscar was very knowledgeable about the vehicles and all the staff and people very helpful and friendly. They made the purchase of my new car very plea Oscar was very knowledgeable about the vehicles and all the staff and people very helpful and friendly. They made the purchase of my new car very pleasant. The dealership is beautiful and well kept. Coffee is awesome!😁 More

Mercedes B Excelente ser humano , muy amable , respetuoso y sabe llegar a la persona. Para mi es un vendedor muy profesional. 100 % lo recomiendo.tiene un 5+ Excelente ser humano , muy amable , respetuoso y sabe llegar a la persona. Para mi es un vendedor muy profesional. 100 % lo recomiendo.tiene un 5+ More

Kevin Laplanche, never disappoints. Professional & Prompt I will continue to refer the physicians to Kevin. I have been dealing with him for 10 years now and he remains consist. I work Trauma ICU at Jackson a I will continue to refer the physicians to Kevin. I have been dealing with him for 10 years now and he remains consist. I work Trauma ICU at Jackson and he’s aware of my time constraints and most of the time I don’t make appointments. I come during non emergency downtime’s at work and he gets me in and out with no facial grimaces of annoyance with me. Always smiling, professional and courteous. More

Highly professional sales and service team I have purchased 4 vehicles from Mercedes Benz of Cutler Bay. The sales team are what I would consider Sales Prefesionals. The impecable, show room an I have purchased 4 vehicles from Mercedes Benz of Cutler Bay. The sales team are what I would consider Sales Prefesionals. The impecable, show room and service lobby as well as service shops and the dealership property, represent a high level of profesionalism, quality and commitment as expected on a high-end luxury brand like Mercedes Benz. Congrats to the Team and their Management for implementing and sustaining high end culture that provides the best buying experience for their customers. The Team truly lives up to their Premier Customer Servie and a World-Class Atmosphere. Well Done!! More