Mercedes-Benz of Cutler Bay

Professional, friendly. Very friendly and professional, Mr. Rivas was knowledgeable about his product and assisted us during our entire purchase. Very happy with the person Very friendly and professional, Mr. Rivas was knowledgeable about his product and assisted us during our entire purchase. Very happy with the personal attention and our new E-300. Thank you More

Your time is valuable I value this dealerships as they value my time! I travel for work so I am limited as to when I can bring in the car. If I am in town they never turn I value this dealerships as they value my time! I travel for work so I am limited as to when I can bring in the car. If I am in town they never turn me away! They always accommodate my schedule! More

warranty and regular scheduled service Awesome and happy people work at this dealership. Charlie Rodriguez in service is thorough, personable, and he cares. Loaner car service personnel a Awesome and happy people work at this dealership. Charlie Rodriguez in service is thorough, personable, and he cares. Loaner car service personnel are always professional and nice. Hertz rental on site provides reasonable able rental rates and professional assistance. Love this place and I have been returning from Key West for all my service and maintenance since 2014. More

Service representative was not helpful to solve my request. I brought my car to service department for an upholstery service under the Dupont policy. My car had a stain in the back seat that was reported and d I brought my car to service department for an upholstery service under the Dupont policy. My car had a stain in the back seat that was reported and documented in May, 2018 at the Mercedes Benz in Salem, Oregon on a timely manner to be covered under the policy. At MB Cutler Bay, the service rep - Mr Laplanche insisted that I should make the claim directly to Dupont, and acted as if he was not willing to provide me with the service needed. However, my car car and Dupont were sold to me at MB Cutler BAy, and if any service on the upholstery needed were going to be provided by MB. Finally, my car was serviced under Dupont policy, but the seat was damaged, and I am still waiting for my car to be fixed. This was not a MB quality service experience. I doubt to come back to MB Cutler Bay ever. More

excellent service very good experience , we work with Mr Sergio Serrano and Mr Luis Gutierrez, very kind and professional, very good selection and prices. We finished very good experience , we work with Mr Sergio Serrano and Mr Luis Gutierrez, very kind and professional, very good selection and prices. We finished the transaction very quickly. More

Profesional Everything is clear as can be , they did everything in they hand so I can ajust they car I want to the price I can afford, Everything is clear as can be , they did everything in they hand so I can ajust they car I want to the price I can afford, More

Excellent Adam Littman (Service Specialist) and Johnny (Mechanic) are professionals that have known me and my Mercedes now for eight years. They understand my n Adam Littman (Service Specialist) and Johnny (Mechanic) are professionals that have known me and my Mercedes now for eight years. They understand my needs and always address my concerns for perfection. I will always be there faithful customer. Thank you, M. Moss More

Excellent Great service, work with us to make the deal happen. Went over everything and made sure we were satisfied with our purchase and even after great servi Great service, work with us to make the deal happen. Went over everything and made sure we were satisfied with our purchase and even after great service for the delivery More

Great experience Laura and Ewer were amazing through my whole leasing experience. It’s my first Mercedes and they made sure I was satisfied through the whole process.i Laura and Ewer were amazing through my whole leasing experience. It’s my first Mercedes and they made sure I was satisfied through the whole process.i will definitely come back and see Laura and Mercedes benz of cutler bay More

Great service Service was great! Timely manner... I was originally schedule for a later appointment and they got me in early and took care of all my car’s needs... Service was great! Timely manner... I was originally schedule for a later appointment and they got me in early and took care of all my car’s needs... More