Mercedes-Benz of Cutler Bay

Great Customer Service I had never purchased a car on my own before, I was afraid to even go inside the dealership due to my lack of knowledge about cars and financing. With I had never purchased a car on my own before, I was afraid to even go inside the dealership due to my lack of knowledge about cars and financing. With Pablo Garcia and Oliver Ortiz I always felt respected, I asked a lot of questions and they were always patient with me, there was never any pressure. My experience was excellent, I am super happy with my new car. I strongly recommend this dealer and staff. They are kind and professional. Thank you so much to make my dream come true. More

Berny is a pro The title says it all but we have bought three cars from Berny and would do so again. No pressure and always attentive even when we are annoying. The title says it all but we have bought three cars from Berny and would do so again. No pressure and always attentive even when we are annoying. More

Great Personal very professional, easy to deal with, pleasant, Respectfull, helpful, quality of service good, worker highly qualify and give excellent advic Personal very professional, easy to deal with, pleasant, Respectfull, helpful, quality of service good, worker highly qualify and give excellent advice Come back again, recommend others, More

Outstanding I was always told that buying or leasing a car it's one of the most painful experiences. This is not the case when you go to Cutler Bay Mercedes Benz. I was always told that buying or leasing a car it's one of the most painful experiences. This is not the case when you go to Cutler Bay Mercedes Benz. Everyone was exceptionally helpful and polite making this a refreshing experience. It is more about your needs that the mere fact of selling you a product. More

Amazing, knowledge and extremely professional service!! I've been a loyal customer with Mercedes Benz of Coral Gables, purchased my first Benz in 1994 it's been 23 wonderful and exciting years with the comp I've been a loyal customer with Mercedes Benz of Coral Gables, purchased my first Benz in 1994 it's been 23 wonderful and exciting years with the company. In December of 2010 I visited the Cutler Bay Dealer for the first time and fell in love with the outstanding customer service, amazing knowledge and extremely professional service Oliver Ortiz, Herminio and the rest of the employees greeted me with. I just purchased my third Lease at Cutler Bay with Oliver last week and once again I'm beyond grateful for the service Oliver Ortiz, Maribel Ramos and Ira Jones have given me. Thank you, Jacqueline Reyes More

Lease buyout options. Discussed purchase options associated with the conclusion of the current lease. Dealer fee was not waived therefore I am looking at other options. I Discussed purchase options associated with the conclusion of the current lease. Dealer fee was not waived therefore I am looking at other options. I do not believe that charging a dealer fee is appropriate nor in the signed lease. More

Flat tire replacement Had appointment as always on time . service personnel is alway very professional at cutler bay. I got a loaner and didn't wait a long time to get it . Had appointment as always on time . service personnel is alway very professional at cutler bay. I got a loaner and didn't wait a long time to get it . More

Excellent Everything from trading in and buying was so easy and quick. Definitely had a great experience at this dealership. Berny is a great sales person. Everything from trading in and buying was so easy and quick. Definitely had a great experience at this dealership. Berny is a great sales person. More

Excelente service The sales man person was very genterman and very nice all the staff was very nice wit us I recomende the dealer to every one I feel very happy wit The sales man person was very genterman and very nice all the staff was very nice wit us I recomende the dealer to every one I feel very happy wit my mercede benz cla 250 they help me a lot whit the paper work very nice person work there More

great customer service Always a pleasure dealing with Adam.....went in for service and everything just runs so smoothly. From making the appointment to picking up my car!!!! Always a pleasure dealing with Adam.....went in for service and everything just runs so smoothly. From making the appointment to picking up my car!!!!! More