Mercedes-Benz of Cutler Bay

I got a e 350 2014 from Mercedes- benz of cutler bay and I received great customer services from Jorge Serrano and the rest of the staff. I received great customer services from Jorge Serrano and the rest of the staff. More

The dealership is really clean & bright, all employees are very helpful. The service department is spotless. Living in Key West makes this dealership perfect for me. My concern it that since employees are very helpful. The service department is spotless. Living in Key West makes this dealership perfect for me. My concern it that since Smart was forced on to the Mercedes dealer, I'm not real sure that their techs are up to speed on the Smart car. I love my car because of its size, it's perfect for Key West. But I hate my car because of the service issues that I have had. I won't go into the details but it has been a service nightmare. I realize that Smart is the Red Headed step child of Mercedes but I would have thought they would have done a better job of mechanical design. Thank You Tom Lavender Key West, Florida 305-304-7577 More

My Experience In The Purchase Of My New Mercedes Benz Was Exceptional!!! Mr Ramos & Mr Diaz Treated Me & My Family With Such Grace & Hospitality! Wonderful Experience... Exceptional!!! Mr Ramos & Mr Diaz Treated Me & My Family With Such Grace & Hospitality! Wonderful Experience... More

The sales rep Danny Kwock was exceptional. He helped us make our decisions and steered us to the right direction which we were most comfortable with. We came to buy a pre-owned CLS and we left with a new make our decisions and steered us to the right direction which we were most comfortable with. We came to buy a pre-owned CLS and we left with a new CLA. More

It was truly exceptional experience. The philosophy of the dealership of providing accurate information and pricing every time without any manipulation is deserving recognition. Unlike other dealerships, the dealership of providing accurate information and pricing every time without any manipulation is deserving recognition. Unlike other dealerships, Mercedes Benz of Cutler Bay representative Jose Alfonso, quoted the price of the vehicle and all the options exactly and accurately every time. There were no surprises or manipulation of the price or payments at any time during the entire purchase process. More

Prompt service with friendly employees. Adrian informed me of the costs upfront and pleasantly surprised when I returned for pickup to find eberything exceeded my expecations. me of the costs upfront and pleasantly surprised when I returned for pickup to find eberything exceeded my expecations. More

My salesperson Fernando Lopez-Varela was exceptional, he was very informative and professional. The dealership was very warm and inviting. I look forwards to making future deals with Mr. Lopez-Varela and was very informative and professional. The dealership was very warm and inviting. I look forwards to making future deals with Mr. Lopez-Varela and Cutler Bay. Thank you Jorge Sanchez-Villalba More

Excellent service. A staff that truly cares. Great deals on a top quality automobile. Professional and courteous. Everything you would want. Thanks you for a great deal! on a top quality automobile. Professional and courteous. Everything you would want. Thanks you for a great deal! More

I have always been very satisfied with the service and staff at Cutler Bay MB! I live in the Keys and their special attention to quick turn around and/or availability of 'loaner cars' has always been esp staff at Cutler Bay MB! I live in the Keys and their special attention to quick turn around and/or availability of 'loaner cars' has always been especially useful. Adrian, the service rep with whom I work, is very attentive and efficient. it's much appreciated whenever it's necessary to be inconvenienced by 'car troubles'!!! More

From The start, we were greeted with special attention. Ewer made sure everything we needed was taken care of. It was the most enjoyable visit we have ever had to a dealership, and it was mainly because of Ewer made sure everything we needed was taken care of. It was the most enjoyable visit we have ever had to a dealership, and it was mainly because of the fantastic attention provided by Ewer. The entire experience was positive. I highly recommend this dealership specially our sales rep. Ewer Aquiar. More