Mercedes-Benz of Cutler Bay

I was looking for a specific used Mercedes and Cutler Bay had it. Hector and I communicated many times over the phone and by email - he was extremely helpful in getting the deal done from a distance. My h had it. Hector and I communicated many times over the phone and by email - he was extremely helpful in getting the deal done from a distance. My husband and I drove across the state to get the car and were treated extremely well by Ewar, Hector and the rest of the staff during our visit. I would definitely recommend this dealership to friends and family and will certainly consider buying from them in the future. Great facility and Great staff. More

The ratings for the criteria reflect Mr. Todisco's attentiveness, professionalism and knowledge throughout our visit. He gave us an overview of the dealership and the product. After listening to what attentiveness, professionalism and knowledge throughout our visit. He gave us an overview of the dealership and the product. After listening to what we wanted he not only explained the difference of leasing vs buying but he introduced to Carlos Escobar who followed up on Mr. Todisco's vehicle suggestions. Carlos was well mannered and knew his product line. Once we chose a vehicle Mr. Todisco expertly and efficiently handled the financing piece of the transaction and we drove off the lot with a Mercedes-Benz vehicle. Without question this was the best car buying experience. Stephen P. Santiago More

Originally I went to just look out of curiousity. Mr. Aguiar greeted me and showed me around. The initial perception of Ewer was very friendly and knowledgeable. He helped me narrow down my potential c Aguiar greeted me and showed me around. The initial perception of Ewer was very friendly and knowledgeable. He helped me narrow down my potential choices. Without haggeling we agreed on a price and now I am a proud owner of a beautiful Mercedes Benz. My overall experience was awesome. More

Outstanding professional seemless sale of a preowned vehicle. Carmen and Hugo made my purchase and financing so easy. Very prompt and courteous people. Thanks for everything. Mark vehicle. Carmen and Hugo made my purchase and financing so easy. Very prompt and courteous people. Thanks for everything. Mark More

My experience was great Augustin Canamero was very attentive and followed through with everything we agreed upon.Iwould go back and I would definitely recommend a family member or friend. I experinced attentive and followed through with everything we agreed upon.Iwould go back and I would definitely recommend a family member or friend. I experinced top rate customer service. More

I can't say enough about Carlos Fernandez and Robert Damas. The are fantastic. They are aware of the needs of the customer and will go out of their way to accommodate. I have been extremely pleased e Damas. The are fantastic. They are aware of the needs of the customer and will go out of their way to accommodate. I have been extremely pleased each time I have had to use the services. Rosemarie Stanford, Pinecrest More

The employee was very helpful, showed me the prices for the type of service i needed. Called to inform me of any additional issues with my car. Was very helpful and will call him in the future for any oth the type of service i needed. Called to inform me of any additional issues with my car. Was very helpful and will call him in the future for any other service issues with my vehicle More

Good service and friendly. I would recommend to my friends and family who owned a MB; The locaton is great and service is fast; good job friends and family who owned a MB; The locaton is great and service is fast; good job More

My husband ( Tom the bee/honey guy ) found my mercedes on line.It looked gorgeous so he started working with Augie. I was a little skeptical at first about doing a deal of this large amount of money over the line.It looked gorgeous so he started working with Augie. I was a little skeptical at first about doing a deal of this large amount of money over the phone but Augie was perfect in his method so we drove from Cape Coral to Cutler Bay not knowing if i would like the car. I had told Tom i was not going to buy the car if i did not like it. Augie met us and instantly i was impressed he is a consummate professional, real easy to talk with just a pleasure to deal with. I bought the ML 350 4 matic so glad i did. It is a pleasure to drive. To summarize: Mercedes of Cutler Bay is a first class company.There is a saying in our business it goes like this:" a company is only as good as the people that represent it" Mercedes of Cutler Bay certainly deserves a 5 star rating because of the service they provide ,the sales associates ( Augie in particular ) and all the people that make this company what it is. Keep up the good work! Honey Isham Prudential Florida Realty Cape Coral Florida More

Sales reps were very professional and efficient. Ewer also had great follow-through. I like that he had much autonomy throughout the process. No meetings with manager every 5 min. He put package toget also had great follow-through. I like that he had much autonomy throughout the process. No meetings with manager every 5 min. He put package together himself. This made me feel he was trustworthy. More