Mercedes-Benz of Cutler Bay

Amazing client service from Oliver. We are extremely happy with our GLE350. Ty always Oliver We are extremely happy with our GLE350. Ty always Oliver More

Mercedes-Benz of Cutler Bay provides outstanding service. My sales person, Janyll, is so professional and knowledgeable. I love my new car and will definitely be back when I’m ready for the next. My sales person, Janyll, is so professional and knowledgeable. I love my new car and will definitely be back when I’m ready for the next. More

From start to finish, the team at Mercedes-Benz of Cutler Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise in servicing my vehicle both during my vehicle ownership and with my trade-in Vehicle. He made sure that everything was taken care of and that I was completely satisfied with the work performed on my vehicle. Moving on to the sales team, I was equally impressed with the level of service I received. The business manager, Oliver Ortiz and sales consultant Eric Kalias went above and beyond to ensure that I was completely satisfied with my purchase. This entire team listened to my preferences and provided me with my options to choose from making my vehicle purchase process the most pleasant one to date. My financial service consultant Jose Gonzalez provided me with excellent service, making sure that I understood all of the financial details and answering any questions I had. Together this team made me feel valued and appreciated and I left feeling confident and satisfied with my purchase. Finally, the General Manager, Luis Gutierrez took the time to come down and personally thank me for my business before we left. It was a thoughtful gesture that truly made me feel once again like a valued customer. Overall, my experience with Mercedes-Benz of Cutler Bay was exceptional. The level of care and attention that I received was outstanding, and I would highly recommend this dealership to anyone in the market for a new or used vehicle. Kristin Fullana More

My sells advisor Yamil always has a smile and she always go over the top trying to help me choosing the right cat for me. She is very professional . I always have a great experience every time I go to the d go over the top trying to help me choosing the right cat for me. She is very professional . I always have a great experience every time I go to the dealer to buy my cars. She is an Excellent sells advisor. More

Herbert was great! He really listened and helped me resolve the issues I had with my car. He really listened and helped me resolve the issues I had with my car. More

I was walked through the entire process and helped by Janyll, she is the best! She made the process so smooth and explained every step making sure I understood everything. I left with a huge smile on my Janyll, she is the best! She made the process so smooth and explained every step making sure I understood everything. I left with a huge smile on my face and a new car, which I absolutely love. I am very glad I had her helping me with this. And also Rene, another amazing person he made sure to complete the financing of the vehicle and was very patient and clear explaining every step. Best customer service and in general the best car shopping experience I’ve ever had because I had Janyll helping me throughout the entire process and she definitely made sure I left happy. Thank you! More

It is a nice place to buy a Mercedes because the attention makes you feel like family attention makes you feel like family More

Jean Pierre “JP” is a professional who watched out for my mother’s best interest, and is a car expert! He found the perfect Mercedes for her and always pick up our calls whenever we have any questions. It is mother’s best interest, and is a car expert! He found the perfect Mercedes for her and always pick up our calls whenever we have any questions. It is like having your personal account manager. We will now be repeat customers. Thank you JP! More

It was amazing all around. Everyone was super helpful and kind. All my expectations were met and more. Everyone was super helpful and kind. All my expectations were met and more. More

Customer for over 12 years. .great staff with incredible customer service. Best dealer in town .great staff with incredible customer service. Best dealer in town More