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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,346 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,346 reviews
December 08, 2021
It was a great experience . They really cared about my needs and catered to what I was looking for . I left with my new car extremely happy needs and catered to what I was looking for . I left with my new car extremely happy More
by Dian1979
December 06, 2021
Worst dealerships I've ever dealt with and I buya minimum of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand new only to drive 12 hours one way to find out it was used and later to find out{well on the way home) the transmission failed and right window kept falling about 2" letting rain come in etc. Thanks for NOTHING. We got rid of it and put the wife in a NEW car and had the registration within a few days:) Everyone, stay as far away from this dealership as you can. Daniel Baster and Maribel Ramos are a joke. More
by Mostwanted
December 06, 2021
Very pleasant experience. They did everything possible Very pleasant experience. They did everything possible to accommodate my needs and made sure I left happy. Very pleasant experience. They did everything possible to accommodate my needs and made sure I left happy. More
by Odalka
Employees Worked With
December 03, 2021
Good customer service Janyll Henriquez she's very Good customer service Janyll Henriquez she's very good, She helping me a lot. She always be ready to helps. Good customer service Janyll Henriquez she's very good, She helping me a lot. She always be ready to helps. More
by Bernice Monsalve
December 02, 2021
Great service from Janyll who helped us find the car we really wanted. Went above and beyond to get us the car while not being pushy throughout the sales process. In addition, the dealership offered fair p really wanted. Went above and beyond to get us the car while not being pushy throughout the sales process. In addition, the dealership offered fair pricing for our trade-in and also “only” asked for the sticker price while many other dealers try to take advantage of the current supply shortage. When we buy our next Mercedes, we will certainly come back. More
by fiorella
December 01, 2021
I went to Mercedes-Benz of Cutler Bay for a new tire recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent servi recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent service adviser who was highly informed and honest. She was incredibly quick and thorough in taking care of all of my needs! She was also outstanding, with a positive attitude and a sense of humour. For any car service purposes,I would highly recommend Regina Vera service advisor at Mercedes Benz of Cutler Bay. 10 OUT OF 10 !!!! More
by Mirelys
Employees Worked With
Regina Vera
November 28, 2021
Great costumer service. The staff is always willing to help the clients with their needs. help the clients with their needs. More
by Raul1326
November 23, 2021
It was a Wonderful wonderful experience, they were Kind, pleasant and respectable the best ever! pleasant and respectable the best ever! More
by matieclark
November 23, 2021
Mercedes-benz of Cutler Bay was awesome. Janyll was sure to keep me updated on my new new 😜 Once my vehicle arrived, she reserved it just for me😊 to keep me updated on my new new 😜 Once my vehicle arrived, she reserved it just for me😊 More
by CiCi
