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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,352 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,352 reviews
December 17, 2021
excellent service, knowledge and good treatment. Everything on time, clean, beautiful facilities, coffee and water. treatment. Everything on time, clean, beautiful facilities, coffee and water. More
by Gladysorjuela
Employees Worked With
December 15, 2021
We had such a great experience at Bill Ussery Mercedes Dealership. Janyll was great! She was patient, not pushy, and showed a sense of urgency throughout the purchase process. She should a great deal of p Dealership. Janyll was great! She was patient, not pushy, and showed a sense of urgency throughout the purchase process. She should a great deal of professionalism especial when I brought the family. The entire location was very attentive and interactive with each guest. Strongly recommend using this dealership in the future. More
by mannyurresti
December 15, 2021
From the beginning Albert was attentive and professional. I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert fo I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert for helping me decide what car to get and for your continued follow up and help. I will continue to refer you! More
by Damaris Cheang
Employees Worked With
December 09, 2021
Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More
by reeljewel
Employees Worked With
December 09, 2021
This was the best buying experience. The dealership’s entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of different model vehicles. In the end, the dealership extended best deal possible. Sales Consultant Janyll Henriquez was exceptional and offered a stress-free experience. She was friendly, helpful, and well-informed throughout the entire process. She used a superb consultative approach to make sure my needs were met in my vehicle search. Finance Consultant Rene Sanchez was thorough in the financial process and made sure I understood every step of the paperwork. Highly recommend this dealership and my sales and finance consultants. More
by Darren Cruz
December 08, 2021
It was a great experience . They really cared about my needs and catered to what I was looking for . I left with my new car extremely happy needs and catered to what I was looking for . I left with my new car extremely happy More
by Dian1979
Employees Worked With
Oliver Ortiz, Ira Jones
December 08, 2021
Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! More
by Jim
Employees Worked With
Regina Vera
December 06, 2021
Worst dealerships I've ever dealt with and I buya minimum of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand new only to drive 12 hours one way to find out it was used and later to find out{well on the way home) the transmission failed and right window kept falling about 2" letting rain come in etc. Thanks for NOTHING. We got rid of it and put the wife in a NEW car and had the registration within a few days:) Everyone, stay as far away from this dealership as you can. Daniel Baster and Maribel Ramos are a joke. More
by Mostwanted
December 06, 2021
Very pleasant experience. They did everything possible Very pleasant experience. They did everything possible to accommodate my needs and made sure I left happy. Very pleasant experience. They did everything possible to accommodate my needs and made sure I left happy. More
by Odalka
Employees Worked With
Eric Kalias
