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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,350 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,350 reviews

April 03, 2025

It is a pleasure to take my Benz to Mercedes Benz of Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being do More

by mgomez0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Fuenmayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gutierrez
Apr 03, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 02, 2025

Wonderful customer service, Lorenzo Velos was very helpful and a great employee he was very nice. More

by lgomez1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Apr 02, 2025 -

lgomez1071 responded

Wonderful customer service

April 01, 2025

Mercedes Benz of Cutler Bay provided me with an exceptional experience. Their professionalism, knowledge, and seamless execution of the entire process were commendable. Their transparency and custo More

by Yaned Puente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge San Martin , Oliver Ortiz
Apr 01, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

March 31, 2025

Este es el mejor concesionario d Miami máxima atención y servicio muy bello todo , estoy sumamente agradecido d veras , sigan así q van a llegar muy lejos , vendedores excelentes gracias por su atención. More

by Cordovi2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. It's great to hear that we were able to assist you and that you had such a positive experience. Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

March 22, 2025

Albert was very They were helpful and made it possible for us to get our loan approved with very good terms and monthly payments. More

by curbelor420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Albert here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

March 20, 2025

Attention to detail. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. More

by william1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gutierrez
Mar 21, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 20, 2025

Jesus Fuenmayor did a great job as Service Advisor. He delivered the car serviced and cleaned as promised within the promised time. he is professional and straight forward. A pleasure to work with. More

by Flippie Feldmuis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Fuenmayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Jesus and our team here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 19, 2025

I had an outstanding experience at Mercedes-Benz of Cutler Bay, thanks to the exceptional service provided by Fernando Ramos. From start to finish, he was professional, knowledgeable, and truly dedicat More

by Marie F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ramos
Mar 19, 2025 -

Mercedes-Benz of Cutler Bay responded

Marie, Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. Fernando and our team appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 18, 2025

The staff is friendly, professional and polite. My service representative Jose Henrique is always very nice, professional and accommodating. My service experience over the years has been great. More

by MSJAG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. Jose and our service team appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 12, 2025

highly recommended! ! fast service..i will definitely go back in the future ,thank you!! especially my service adviser Keven Laplanta. More

by Reymusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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