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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,335 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,336 reviews
July 30, 2021
Love my peoples at the Benz !! Always professional, courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wa courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wash & happy smiling faces. Ruben & Roman U make it happen !!! Thanks More
by rafael
July 30, 2021
We always have a great experience at this Mercedes Benz of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. More
by geri
Employees Worked With
Adrian Lee Sang
July 29, 2021
Love MY dealership! Thank you Robert, Regina and service team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! More
by Very Happy
Employees Worked With
July 29, 2021
Courteous and very customer friendly service. Go above and beyond to satisfy their customers. The staff was very patient, cooperative and helpful to make sure the lease contract was finalized to my satisf and beyond to satisfy their customers. The staff was very patient, cooperative and helpful to make sure the lease contract was finalized to my satisfaction. More
by Miagal
Employees Worked With
July 28, 2021
I have been with mercedes benz for over 10 years and Regina has been one of the best services advisor I ever had here at cutler Bay or coral gables . Good job Regina, your help is truly appreciated Regina has been one of the best services advisor I ever had here at cutler Bay or coral gables . Good job Regina, your help is truly appreciated More
by marrero404
Employees Worked With
Regina Vera
July 28, 2021
Exelent experience, great service , nice facilities . I’ll truly recommended this dealership. This is my second time in this location do not hesitate, that’s the place for your car purchase I’ll truly recommended this dealership. This is my second time in this location do not hesitate, that’s the place for your car purchase More
by Yoelmontes
July 27, 2021
Regina was wonderful! She was professional, kind, and efficient. She takes great care of her customers and explains everything with great detail and patience. I would highly recommend her to anyone comin efficient. She takes great care of her customers and explains everything with great detail and patience. I would highly recommend her to anyone coming to Mercedes Benz Cutler Bay. More
by Jisely Lopez
Employees Worked With
Regina Vera
July 27, 2021
The service is outstanding. There were no Mercedes The service is outstanding. There were no Mercedes Benz courtesy rentals. Prices for service are too high. Overall I am very satisfied with servi The service is outstanding. There were no Mercedes Benz courtesy rentals. Prices for service are too high. Overall I am very satisfied with service and prefer to bring my SUV to this dealership. More
by ML350
Employees Worked With
Jose Castillo
July 26, 2021
This is the third Mercedes I lease from Danny Kwock. He's always wonderful and very professional! It's always a great experience. Jose Gonzalez in Finance was very helpful and professional as well. J He's always wonderful and very professional! It's always a great experience. Jose Gonzalez in Finance was very helpful and professional as well. Jose Castillo has been my service rep for many years now and should be commended as well for doing an amazing job! More
by Lissete Fernandez
