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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,346 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,346 reviews

June 08, 2021

I can’t say enough about the amazing service Eric provided to my wife and I. Thank you so much for your help and patience! I will recommend Eric and MB of Cutler Bay to everyone! More

by Kevin font
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Kevin, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

June 06, 2021

My experience in Mercedes-Benz of Cutler Bay was the best that I ever have in any dealer before. How the present the car and how the offer the deal is very special. The attention was amazing. I recommend vis More

by Bruno Capaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Telecemian
Jun 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Bruno, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Congratulations on your new vehicle! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

June 06, 2021

Roman went out of his way to attend me. He was very professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. More

by Moggyman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roman Hernandez
Jun 07, 2021 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roman met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

June 06, 2021

My service rep Adrian S. is amazing!! Such an asset to this company! Always taking care of my needs in a professional and sincere manner! More

by gcatalfino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Jun 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

June 05, 2021

At the entrance of the service department I was greeted promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! More

by DD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

June 04, 2021

The service department was efficient, convenient and clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. More

by evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jun 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Evan, we appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

June 04, 2021

No waiting for check-in. Basic service. Time frame to wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. More

by beecherhouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Jun 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

June 04, 2021

Jose Castillo is great, He explained me that my car was needing, I think that he knows his job and he also is very professional. More

by abid
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Jun 05, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Jose provided you with such excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

June 04, 2021

Service was under warranty and performed as expected. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. More

by jiniguano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Kevin, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

June 04, 2021

Every time we come in for a scheduled or even unscheduled service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming More

by jlapietra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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