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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,346 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,346 reviews
June 04, 2021
This is the third car I buy from Mercedes Benz of Cutler Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also great to work with. More
by Anthony V
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Ruben Abreu, Roman Hernandez, Adrian Lee Sang
June 03, 2021
Overall buying experience was great. I was not planning to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from finance, was very knowledgeable and made the finance experience great. More
by Mnr131
Employees Worked With
Other Employees :
Rene (finance)- was excellent , Ewer (Ever) Aguiar
May 31, 2021
Janyll and the entire Cutler Bay team were wonderful to work with. Janyll found exactly what we were looking for and we could not be happier with the ease of purchase and we love our vehicle. work with. Janyll found exactly what we were looking for and we could not be happier with the ease of purchase and we love our vehicle. More
by Lori V.
Employees Worked With
May 26, 2021
Service rep, Adrian Lang, is great to work with. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. More
by Kca426
Employees Worked With
Adrian Lee Sang
May 22, 2021
A great place to buy a car! The staff is friendly, professional and supportive. They made all the experience fun and easy. I am really happy with my new car!!! Highly recommended. professional and supportive. They made all the experience fun and easy. I am really happy with my new car!!! Highly recommended. More
by Ana Cristina Garcia Ramentol
May 20, 2021
Very friendly and fast service. I am from out of state and they made purchasing our car super easy. We had looked many places and did not get the service or quality offered here. and they made purchasing our car super easy. We had looked many places and did not get the service or quality offered here. More
by MJ
Employees Worked With
May 15, 2021
I am very impressed by the quality of service this dealer provide, it is really a very nice experience from the time I leave my car until I pick it up. The Professionalism of service advisor Charlie Rodrigu provide, it is really a very nice experience from the time I leave my car until I pick it up. The Professionalism of service advisor Charlie Rodriguez is outstanding. More
by Jeep owner
Employees Worked With
Charlie Rodriguez
May 13, 2021
Oscar is a quality person. He is warm, knowledgeable. and caring. I liked how he answered our concerns in a professional manner and showed us why what he was recommending was better. He reminds me of a say caring. I liked how he answered our concerns in a professional manner and showed us why what he was recommending was better. He reminds me of a saying: “ Price is only an issue in the absence of value” Oscar and his team provide the highest value, and that’s why I would recommend him. More
by Suazod
May 12, 2021
I scheduled my appointment very quick ans easy. I was greeted with greeting when I drove up and escorted to my service representative. Great service. greeted with greeting when I drove up and escorted to my service representative. Great service. More
by ellejami
Employees Worked With
Adrian Lee Sang
May 11, 2021
Kevin L in service is the best in the business. A wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin More
by Joe
Employees Worked With
