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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,354 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,354 reviews
October 18, 2020
Mercedes Benz at Cutler Bay has excellent customer service. The process of buying a car was expedited effortlessly for the customer and handled carefully. My salesperson, Jose Alfonso, is knowledgeabl service. The process of buying a car was expedited effortlessly for the customer and handled carefully. My salesperson, Jose Alfonso, is knowledgeable, and efficient. It was a pleasure doing business there. More
by Ed
Employees Worked With
October 17, 2020
Always a pleasure from the moment I get off the car to being greeted by Adrain and staff . The waiting facilities are excellent. And allow me to continue my work as I wait being greeted by Adrain and staff . The waiting facilities are excellent. And allow me to continue my work as I wait More
by atavelpaz
Employees Worked With
Adrian
October 17, 2020
Roman Hernandez was very professional and extremely helpful. I did not wait at all. He made sure that everything was done on time and perfect. Great service. Thank you helpful. I did not wait at all. He made sure that everything was done on time and perfect. Great service. Thank you More
by verakrupnov
Employees Worked With
Roman Hernandez
October 16, 2020
I was immediately greeted upon my arrival and told that my service advisor would be Kevin Laplanche. I was escorted to his desk very quickly and he took some information from the car and then we spoke abou my service advisor would be Kevin Laplanche. I was escorted to his desk very quickly and he took some information from the car and then we spoke about the service that was needed. Everything was done quickly and efficiently. Will definitely continue to use Mercedes of Cutler Bay. More
by CCarlisle
Employees Worked With
Kevin Laplanche
October 13, 2020
I feel like my overall experience with your company was good. I have been coming from day one of opening. My service advisor Jose Castillo is very good patient and helpful. I would Recommend this location. good. I have been coming from day one of opening. My service advisor Jose Castillo is very good patient and helpful. I would Recommend this location. Jose Alfonso was also informative with information on my new car. More
by jlina7
October 13, 2020
Since I’ve been driving a MB (14) my preferred MB dealership is Cutler Bay for their professionalism, courtesy and great work!! I’ve always recommended this dealership to family and friends. dealership is Cutler Bay for their professionalism, courtesy and great work!! I’ve always recommended this dealership to family and friends. More
by lillymonzo
Employees Worked With
Ruben Abreu
October 12, 2020
Been going to MERCEDES of Cutler Bay for over 5 years to buy cars & service, Experience has been Outstanding. Adrian Lee has been my Service Advisor, and his service, attention & professionalism has always buy cars & service, Experience has been Outstanding. Adrian Lee has been my Service Advisor, and his service, attention & professionalism has always been outstanding. Highly recommended. More
by Dalidiaz
Employees Worked With
Adrian Lee Sung , Ruben Abreu
October 08, 2020
Outstanding service and customer care. First class operation extremely well managed. I could not be happier with my experience with this dealership. I have had Mercedes vehicles for the last 20 years operation extremely well managed. I could not be happier with my experience with this dealership. I have had Mercedes vehicles for the last 20 years and this is the best experience I ever had in dealing with a Mercedes dealer. More
by carlosbonzon
Employees Worked With
Emiliano Telecemian
October 08, 2020
My service service advisor was Kevin. He truly knows the meaning of exceptional service. He is polite, professional, and pays attention to details great job meaning of exceptional service. He is polite, professional, and pays attention to details great job More
by zory3
October 07, 2020
Excellent customer service and professionalism during the process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied More
by Janet
