Mercedes-Benz of Cutler Bay - Service Center

I recently visited MB Cutler Bay dealership for a service on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I a on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I arrived, the staff was friendly, professional, and incredibly knowledgeable and the service was completed quickly and efficiently. A special shout out to José Henriquez, who went above and beyond to make sure I was completely satisfied. From start to finish, he was professional, knowledgeable, and incredibly attentive to my needs. I highly recommend MB Cutler Bay dealership to anyone in need of a Merc service. For years, they have earned my trust, and I will undoubtedly return to Cutler Bay for future services. Thank you for a job well done! More

Excellent customer service from the sales to service. department. Great car dealership. Very professional and caring, listing to your needs. department. Great car dealership. Very professional and caring, listing to your needs. More

Excellent dealership, I drive all the way from west Fort Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenome Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenomenal, always with a big smile, excellent service, start working in my car from the day I drop off my car, every day send me updates of my vehicle, in general I don’t change my advisor for nothin, will always ask for orlando More

Excellent customer service, James my Service Adviser was courteous and made sure everything was to perfection. My compliments to management! Keep up the good work! courteous and made sure everything was to perfection. My compliments to management! Keep up the good work! More

He is a very good employee The service was excellent The installation is very nice The installation is very nice More

Hello Orlando Bravo handled the service appointment with professionalism and was extremely knowledgeable. I can tell you I have a Black label from Lincoln and they really need to up their game to truly bec professionalism and was extremely knowledgeable. I can tell you I have a Black label from Lincoln and they really need to up their game to truly become a "luxury" brand. My EQS had some issues that was remedied. More

MB of Cutler Bay delivers A+ service. Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! More

I have been a Mercedes owner for over 30 years and have never been taken care the way the service representative Orlando Bravo has taken care of me I'm glad I made the switch to Mercedes Benz of Cutler B never been taken care the way the service representative Orlando Bravo has taken care of me I'm glad I made the switch to Mercedes Benz of Cutler Bay KEEP THE GOOD WORK ORLANDO More

My first visit and service experience at Mercedes Benz Cutler Bay was most impressive. Each team member I encountered was courteous, friendly and efficient. My new service advisor, Kristopher, was knowled Cutler Bay was most impressive. Each team member I encountered was courteous, friendly and efficient. My new service advisor, Kristopher, was knowledgeable and professional. I have been a Mercedes Benz customer for 8 years and did not encounter this surprising 5-star level of customer service before. I highly recommend this dealership! Gilda B More

I bought my Sprinter at MB Cutler Bay with David Gaspe and have had it serviced there for the last 2 years. We are always anxious to get service done quickly because we are a transportation company. The and have had it serviced there for the last 2 years. We are always anxious to get service done quickly because we are a transportation company. The sales and service department have always gone above and beyond. They are very personable and the response time is on point. Orlando Bravo ALWAYS takes great care of us. We have our vehicle back very quickly. Customer Service is the ONLY reason why I drive 40 miles to this location. More