Mercedes-Benz of Cutler Bay - Service Center

I recently went to MB of Cutler Bay to have my C300 serviced for my 50,000 servicing. I wanted to take the time to say how impressed I was with the process. First, you are greeted with the red carpet d serviced for my 50,000 servicing. I wanted to take the time to say how impressed I was with the process. First, you are greeted with the red carpet dropping off your vehicle; you get your loaner vehicle, and within a few hours, I receive a text video showing me the professional work being conducted on my car. (WHAT)! So cool. When I picked up my car, it was spotless. The service department is excellent. I cannot say enough good about the process. Thank you! RC More

Excellent dealership, welcoming staff. My service advisor, Fernando Ramos, is outstanding. He is helpful, professional and courteous. He communicates thoroughly and ensures all issues are My service advisor, Fernando Ramos, is outstanding. He is helpful, professional and courteous. He communicates thoroughly and ensures all issues are resolved. Highly recommend for great, consistent service! More

Jonathan Ginoris, Jesus Fuenmayor and Conroy Nicholas were amazing as always! Everytime I take my car in for service they take of everything right away and make me feel like a VIP. I wouldn’t take my car were amazing as always! Everytime I take my car in for service they take of everything right away and make me feel like a VIP. I wouldn’t take my car anywhere else for service. More

Best experience and best service Great customer service vey happy with the deal and with the car payments vey happy with the deal and with the car payments More

Excellent and professional service from the entire team and very important from Damian Rodriguez..5 stars. and very important from Damian Rodriguez..5 stars. More

Orlando Bravo, the service consultant is very nice and gave me a great customer service. He is very professional and I got what I was looking for. gave me a great customer service. He is very professional and I got what I was looking for. More

We have been working with Herbert Kanzki for many years but recently learned he no longer works for Mercedes Benz of Cutler Bay. We were received by a different service advisor, but the service experience but recently learned he no longer works for Mercedes Benz of Cutler Bay. We were received by a different service advisor, but the service experience was nothing like the one Herbert would provide. We will greatly miss him. Thank God Jonathan and Chris, from the repair shop department are still there. More

My family & I have been with mercedes benz of cutler bay over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated thr over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated throughout the years. There is no dealer like mercedes benz, the attention to detail, the service, absolutely everything is amazing! Mr. Ortiz is the best!!! More

I purchased and get my car serviced here and I absolutely love their work here love their work here More

I have had an excellent experience at this dealership. Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and servi Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and service department. More