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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
836 Reviews

836 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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April 23, 2023

Great team and the best service, thank you Jose Henriquez.Always a pleasure doing business with them. They are courteous and we always leave happy. No other place I’d take our cars! More

by Arielmv1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 24, 2023

Herbert was great! He really listened and helped me resolve the issues I had with my car. More

by Jackie.quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
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Feb 26, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 02, 2023

Outstanding Service Department! The service advisors are well trained and knowledgeable! And your vehicle is returned washed and vacuumed! More

by KIRBY GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
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Feb 02, 2023 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 06, 2022

It has always been a pleasure doing business with Mercedes Benz of Cutler Bay. This year we had the pleasure of working with Janyll Henriquez for our next lease with Mercedes. She has gone over and b More

by nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Janyll had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 16, 2022

Cutler Bay Mercedes Benz Very professional and friendly. Excellent work and will treat you like family More

by Dlaseigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Lee Sang
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Oct 17, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Oct 17, 2022 -

Dlaseigel responded

your welcome

October 02, 2022

Very good service. They always take care of me each and every time. Really helpful. More

by earlq3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Report | Print
Oct 03, 2022 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 27, 2022

Great customer service. They take care of all your car needs. Loaners available while your car in in the shop. Would recommend! More

by Ana8786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Report | Print
Sep 28, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 10, 2022

Came in to service my GLC300. Kevin was very professional and made sure everything went smooth. Great customer service at MBCB. Highly recommend. More

by wendy lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Wendy, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

June 03, 2022

Mr. Robert Damas is a true professional. He has helped me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great More

by Mildred G
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, Mildred, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 09, 2022

Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. More

by Dansalt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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