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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
842 Reviews

842 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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September 05, 2023

Once again, I had an exceptional experience with the service department at M-B Cutler Bay. They are true professionals. More

by sbeiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vazquez
Sep 05, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 04, 2023

I have been a customer for over 10 years. I would not go to any other place. My service department is amazing. Damian and Charlie Rodriguez always outstanding! They provide the best servi More

by CARRIGANKRAMER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

CARRIGANKRAMER16 responded

Thank you Mercedes Benz of Cutler Bay!

Aug 08, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

May 30, 2023

My service advisor is Carlos Vasquez and I could’ve be happier! He’s awesome! More

by sashastone1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vazquez
May 31, 2023 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

May 18, 2023

Laura delgado, should be more people like her in this world. Great service honestly and friendly More

by castor.mbg
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Laura and our team and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

May 13, 2023

Awesome service and amiable assistance during my car repairs . They kept in comunication all the way during the repair process . More

by JJBURGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine
May 15, 2023 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

May 05, 2023

Mercedes of Cutler Bay it’s like home. Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchas More

by Mari Penabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Delgado
May 07, 2023 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 23, 2023

Great team and the best service, thank you Jose Henriquez.Always a pleasure doing business with them. They are courteous and we always leave happy. No other place I’d take our cars! More

by Arielmv1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 24, 2023

Herbert was great! He really listened and helped me resolve the issues I had with my car. More

by Jackie.quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Feb 26, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 02, 2023

Outstanding Service Department! The service advisors are well trained and knowledgeable! And your vehicle is returned washed and vacuumed! More

by KIRBY GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Feb 02, 2023 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 06, 2022

It has always been a pleasure doing business with Mercedes Benz of Cutler Bay. This year we had the pleasure of working with Janyll Henriquez for our next lease with Mercedes. She has gone over and b More

by nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Janyll had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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