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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
843 Reviews

843 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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December 06, 2022

It has always been a pleasure doing business with Mercedes Benz of Cutler Bay. This year we had the pleasure of working with Janyll Henriquez for our next lease with Mercedes. She has gone over and b More

by nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Janyll had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 16, 2022

Cutler Bay Mercedes Benz Very professional and friendly. Excellent work and will treat you like family More

by Dlaseigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Lee Sang
Oct 17, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Oct 17, 2022 -

Dlaseigel responded

your welcome

October 02, 2022

Very good service. They always take care of me each and every time. Really helpful. More

by earlq3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Oct 03, 2022 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 27, 2022

Great customer service. They take care of all your car needs. Loaners available while your car in in the shop. Would recommend! More

by Ana8786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Sep 28, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 10, 2022

Came in to service my GLC300. Kevin was very professional and made sure everything went smooth. Great customer service at MBCB. Highly recommend. More

by wendy lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Wendy, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

June 03, 2022

Mr. Robert Damas is a true professional. He has helped me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great More

by Mildred G
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, Mildred, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 09, 2022

Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. More

by Dansalt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 26, 2022

They were very friendly, service was fast and they answered all of the questions that I had. More

by Dmiddy05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 26, 2022

I was very impressed with the professionalism and courtesy displayed by Manuel Fernandez and Yoel Del Rosario. These remarkable young men carried themselves very well. Truly the professional quality More

by daystar.cannady
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manuel Fernandez and Yoel Del Rosario
Mar 28, 2022 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 18, 2022

The service I received from Regina was excellent she is professional very knowledgeable it was a pleasant experience I had with her. More

by evinales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Mar 20, 2022 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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